Manager - Technical Trainer (STC) Kolkata

Job Summary


Responsibilities

• Conducting various technical programs as faculty for our customers as well as internal employees
• Expanding customer base, maintaining relationship with existing customer, understanding training requirement from customer and offering training solution accordingly
• Explain product USPs, explaining demonstrating various solution to visiting customers and offer technical support to customer facing team
• Understand customer requirement offer technical guide to customers and helping our organization in creating/enhancing technical image of our brand
• Design and development of new training module as per customers need, product management teams need, current technology trend in industry etc.
• Improvising existing training programs as per new products and technology upgradation
• Design and development of innovative test setup, demonstration setup for demonstrating product USPs hands-on training sessions
• Increase brand reach and maintain/improve relation with existing customer through training events.
• To carry out necessary administration work, vendor co-ordination, SAP related activities (PR, PO, SE, GRN, Vendor payments etc.) for improving maintaining complete training centre infrastructure.

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