Manager Technical Records

About Air India SATS Airport Services Private Limited:

AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd., one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. AISATS is defined by its people – they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.

Job Title: Manager Technical Records

Location: Gurgaon

Department: Technical Records & Planning

Role Overview:

The Manager Technical Records is responsible for maintaining, controlling, verifying, and archiving all aircraft maintenance records, technical documentation, and regulatory records in accordance with DGCA CAR-145 requirements, customer requirements, and organizational procedures. The role ensures the integrity, accuracy, traceability, and availability of maintenance records to support airworthiness, regulatory compliance, audits, and aircraft maintenance planning.

The position plays a critical role in ensuring that maintenance activities performed by the organization are properly documented and retained as required by regulatory authorities and customers.

Key Responsibilities:

1. Technical Records Management

• Maintain complete and accurate aircraft maintenance records.
• Verify maintenance documentation for completeness, accuracy, and compliance prior to record closure.
• Review completed work packages, task cards, inspection records, and maintenance release documentation.
• Ensure all maintenance actions are properly recorded and traceable.
• Maintain electronic and hard-copy technical records as applicable.

1. Aircraft Maintenance Records Control

• Update aircraft status records including:
• Flying Hours (FH)
• Flight Cycles (FC)
• Calendar-controlled tasks
• Airworthiness Directives (ADs)
• Service Bulletins (SBs)
• Modifications and repairs
• Component installation and removal records
• Ensure records are updated in a timely manner following maintenance completion.

1. Work Package Reconciliation

• Review and reconcile maintenance work packages.
• Verify completion of all scheduled maintenance tasks.
• Ensure task cards, inspection sheets, and certifications are properly signed and recorded.
• Coordinate discrepancies with maintenance, quality, and planning departments.

1. Regulatory Compliance

• Ensure technical records comply with:
• DGCA CAR-145 requirements
• Aircraft Rules and Civil Aviation Requirements
• Approved Maintenance Organization Exposition (MOE)
• Customer requirements
• Aircraft Maintenance Program requirements
• Support DGCA, customer, and internal audits relating to technical records.

1. Archiving & Record Retention

• Establish and maintain record retention and archival systems.
• Ensure safe storage and retrieval of historical maintenance records.
• Maintain records in accordance with regulatory retention periods.
• Support retrieval of records during audits, investigations, and customer requests.

1. Technical Data Management

• Control and manage technical publications and maintenance documentation.
• Ensure current revisions of manuals, drawings, engineering orders, and maintenance instructions are available.
• Coordinate with Engineering and Planning departments regarding technical documentation updates.

1. Reporting & Coordination

• Generate aircraft maintenance status reports and records summaries.
• Support planning activities by providing aircraft maintenance history and status information.
• Coordinate with Quality, Engineering, Maintenance, and Customer Representatives regarding records-related matters.
• Assist in aircraft delivery documentation and customer acceptance packages.

Qualifications:

Essential

• Bachelor's Degree / Diploma in:
• AME
• Aeronautical Engineering
• Mechanical Engineering
• Aerospace Engineering
• Aviation Management

Preferred

• Aircraft Technical Records Management Experience.
• Aviation Documentation Management Experience.

Knowledge Requirements

Strong understanding of:

• DGCA CAR-145 requirements
• Aircraft Maintenance Programs
• Technical Records Management
• Aircraft Logbooks
• Work Package Management
• Airworthiness Directives (ADs)
• Service Bulletins (SBs)
• Aircraft Modification and Repair Records
• Maintenance Release Documentation
• Aviation Documentation Control Systems

Experience:

Essential

• Minimum 2-5 years of experience in:
• Technical Records
• Maintenance Planning
• Aircraft Maintenance
• Continuing Airworthiness
• MRO Operations

Preferred

• Experience within a DGCA CAR-145 approved organization.
• Experience handling aircraft work packages and maintenance documentation.
• Familiarity with digital maintenance tracking systems and ERP software.

Personal & Behavioural Characteristics:

Technical Competencies

• Technical Records Management
• Aircraft Documentation Review
• Work Package Reconciliation
• Airworthiness Record Control
• Maintenance Data Management
• Regulatory Compliance
• Technical Publication Control
• Data Entry and Reporting

Behavioural Competencies

• Attention to Detail
• Accuracy and Data Integrity
• Analytical Thinking
• Time Management
• Organization Skills
• Communication Skills
• Team Collaboration
• Customer Focus

Preferred Candidate Profile

• Aviation professional with experience in aircraft maintenance records, planning, or technical services.
• Strong understanding of aircraft documentation, maintenance programs, and regulatory requirements.
• Experience working within an MRO or airline maintenance environment.
• Proficient in MS Excel, maintenance management software, and document control systems.
• Good understanding of CAR-145 documentation and record retention requirements.