Manager - Strategic Sales - Logistics/Freight Forwarding

Position Name: Manager - Strategic Sales

Location:

Bangalore

Reporting to:

Branch Sales Manager

Role Overview:

The Sales Manager will be responsible for driving revenue growth through effective sales strategies, while maintaining strong relationships with customers and partners. The ideal candidate will have strong leadership qualities, a proven track record of meeting sales targets, and solid knowledge of the freight forwarding industry.

Key Responsibilities:

- Identify and explore new markets and potential clients to meet or exceed sales volume, revenue, and profitability targets

- Grow net revenue from assigned customer accounts

- Ensure professional and timely customer service for existing clients

- Follow up on sales leads and evaluate business opportunities

- Support preparation of quotations based on account requirements

- Build close working relationships with Customer Service and Operations teams

- Coordinate with operational staff to ensure customer needs are met

- Proactively identify opportunities to improve service levels and operational efficiency

- Maintain regular communication with customers to understand their expectations

- Support implementation of improvements identified in operational review meetings

Candidate Requirements:

- University graduate or equivalent

- Minimum 5 years of experience in the freight forwarding industry, with a strong track record of achieving sales targets

- Sound knowledge of logistics management, freight solutions, and supply chain services

- Background in imports preferred, with experience in Ocean and Air freight

- Strong sales proficiency

- Customer-focused, with the ability to build relationships and communicate effectively across levels

- Excellent English and Hindi communication skills (verbal and written)

- Good working knowledge of MS Word, Excel, and PowerPoint