Manager - Service Delivery
Microland · Bengaluru · onsite · Posted today
Undisclosed11–13 yrsfulltimeSourced from
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About this role
We are looking for a highly skilled and experienced Manager - Service Delivery to join our team. The ideal candidate will have a strong background in service delivery management.
Roles and Responsibility
- Manage and oversee the service delivery process to ensure high-quality results.
- Develop and implement strategies to improve service delivery efficiency and effectiveness.
- Collaborate with cross-functional teams to identify and resolve issues.
- Analyze data and metrics to measure service delivery performance and make informed decisions.
- Provide training and guidance to team members to enhance their skills and knowledge.
- Foster a culture of continuous improvement and excellence within the team.
Job Requirements
- Proven experience in service delivery management or a related field.
- Strong understanding of service delivery principles and practices.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong analytical and decision-making skills.
- Experience working with various stakeholders and teams.
About Company
Microland Limited is a leading company in the industry, committed to delivering exceptional service and results.
This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Program ManagementITILIssue ResolutionService Delivery Managementservice deliveryMetricsContinuous improvementcmmiteam managementleadershipProject ManagementCommunication SkillsDelivery ManagementSLA Managementanalytical
About Microland

Microland
IT Services & Consulting
3.2k+
employees
1989
37 years old
Bangalore
India
₹7.2L PA avg
Avg at Microland
About
With 35 years of experience, Microland is recognized by global industry analysts as a leader in IT infra transformation and management.
Industries
IT Services & ConsultingSoftware Product
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