Manager / Senior Manager - IR & Compliance

Job Title: Manager / Senior Manager

Department: Human Resources, IR & Compliance

Location/Unit: BM Birla Heart Research Centre, Kolkata

Positions Reports to: Corporate IR Head/Unit HR Head

Main Objective of the Role

To establish and maintain a positive, collaborative, and legally compliant industrial relations environment within the hospital by ensuring proactive engagement with unions, employees, and management; addressing grievances effectively; and maintaining compliance with all applicable labour laws.

Role & responsibilities

• Maintain harmonious relations between management and employees/unions through regular dialogue and trust-building.
• Handle union matters, including negotiations, charter of demands, collective bargaining, and settlement agreements.
• Facilitate structured meetings with union representatives and departmental heads to address workplace issues.
• Manage and resolve employee grievances, disciplinary actions, and domestic inquiries in line with legal and hospital policies.
• Maintain cordial relations to prevent disputes, strikes, or unrest within the hospital.
• Hiring of staff as per discussion with Union representative.
• Ensure adherence to all applicable labour laws.
• Coordinate with Labour Department and other statutory authorities for inspections and audits.
• Submission of POSH reports to appropriate authority.
• Regular uploading of Compliance documents to Legatrix.
• Maintain statutory registers, returns, and reports as per legal requirements.
• Monitor compliance of manpower contractors with statutory obligations.
• Conduct domestic inquiries following principles of natural justice.
• Counsel employees on disciplinary and behavioural issues.
• Draft charge sheets, show-cause notices, and warning letters in coordination with management.
• Represent hospital before Labour Commissioner, Conciliation Officer, and other authorities.
• Manage notices, inspections, and litigation related to labour and employment matters.
• Maintain liaison with local administration and law enforcement to ensure smooth operations.
• Manage and control Over Time of the staff.
• Management reserves the right to revise JD at any point of time.

Preferred candidate profile

Preferred Education: MBA- Human Resources

Experience: Minimum experience of 10 - 15 years

Knowledge and Specific Skills:

• In-depth knowledge of labour laws and industrial relations practices.
• Strong negotiation and conflict resolution skills.
• Excellent communication and people management skills.
• Experience in handling unions and disciplinary procedures.
• Sound documentation, drafting, and record-keeping ability