Manager/Senior Manager - Human Resources - Food & Beverages Retail Business

Role Overview:

We are looking for a strategic and hands-on Manager / Senior Manager - HR for a fast-growing F&B retail business. The role focuses on building strong talent pipelines, driving performance culture, and aligning HR with business goals across multiple outlets.

Key Responsibilities:

1. Strategic HR Business Partnering:

- Work closely with leadership and operations teams to understand business goals.

- Translate business needs into HR strategies and workforce plans.

- Act as a trusted advisor to stakeholders.

2. Performance Management & KRAs:

- Define, monitor, and drive KRAs/KPIs across roles.

- Ensure goal alignment with business objectives.

- Drive performance reviews and accountability culture.

3. Talent Acquisition (Strategic + Bulk):

- Lead strategic hiring initiatives for key roles.

- Manage high-volume hiring for store/frontline staff.

- Build strong sourcing pipelines.

4. Campus & Partnership Development:

- Build partnerships with NGOs, craft institutes, hotel management colleges, and campuses.

- Drive structured campus hiring programs.

- Create sustainable talent pipelines for frontline roles.

5. Induction & Employee Experience:

- Design and manage induction and onboarding programs.

- Ensure smooth integration of new hires into the business.

- Drive engagement initiatives across outlets.

6. Team Management:

- Lead and mentor the HR team.

- Ensure execution excellence and process adherence.

- Build a strong, accountable HR function.

7. HR Analytics & Workforce Planning:

- Track hiring, attrition, and performance metrics.

- Provide insights for manpower planning and decision-making.

Key Requirements:

- 5+ years of HR experience, preferably in F&B / QSR.

- Strong exposure to HRBP + Talent Strategy roles.

- Experience in KRA/KPI management and performance frameworks.

- Proven experience in campus hiring & institutional partnerships.

- Strong team handling experience (mandatory).

- High business acumen and strategic thinking ability.

What Were NOT Looking For:

- Purely operational HR profiles.

- Payroll-focused roles (this role does not include payroll).

What Were Looking For:

- Strong strategic mindset + execution capability.

- Deep understanding of business + people linkage.

- Ability to build talent pipelines and scale teams.

- Ownership-driven and proactive approach.