Manager/Senior Manager - HRO Transformation Lead

Candidate Expectations

Total and Relevant work Experience of 10+ Years in HRO Transformation Candidate Location - Anywhere in India

Education and Certification Qualification: Minimum 15 years education, Bachelors degree, MBA or equivalent from a reputed institution.

Detailed Job Description

Proven experience leading large-scale transformation programs with measurable business outcomes.

Demonstrated success stories in:

o Process reengineering

o Digital transformation

o Automation implementation Cost optimization

o Productivity improvement Service delivery enhancement Experience working with global clients and leading cross-functional transformation initiatives. Strong HRO domain knowledge Lean / Six Sigma methodologies Automation & AI adoption Executive communication and presentation skills Experience with Workday, ServiceNow, Oracle HCM, SAPSuccessFactors, or similar HR platforms

Responsibilities:

• Define and execute the HRO transformation roadmap aligned to business and client objectives.
• Identify opportunities for process simplification, standardization, digitization, and automation.
• Drive productivity, quality, compliance, and customer experience improvements across HRO operations.
• Build business cases and track benefits realization for transformation initiatives.
• Leverage strong understanding of end-to-end HRO processes(preferably UK) including Payroll, Pensions & Benefits, Workforce Administration, Global Mobility & Relocation Assistance Service, Onboarding& Client Deployment Screening (TA), and Learning & Development(including L&D Admin, Non-L&D Event Management & Learning Vendor Management).
• Partner with operations teams to identify process maturity gaps and improvement opportunities.
• Establish best practices and operational excellence frameworks.
• Automation & Innovation: Lead implementation of automation and AI-led solutions including RPA, workflow automation, analytics, and GenAI initiatives.
• Collaborate with technology and business teams to deliver scalable transformation solutions.
• Foster a culture of innovation and continuous improvement.
• Engage with senior client stakeholders and leadership teams to shape and drive transformation agendas.
• Present transformation roadmaps, progress updates, and value realization outcomes.
• Influence stakeholders to drive adoption and sustainchange.
• Governance & Change Management: Work with the governance team to establish governancemechanisms to track transformation initiatives.
• Manage risks, dependencies, and transformation-related escalations.
• Lead change management, communication, training, andadoption activities.

Key Skills

HRO, "HRO Transformation", RPA, "Hyper automation", Process excellence, HRO Process, "Agentic AI", "GenAI"

Other Remarks: Open to work in global timing

Documents Mandatory- Personal, Academic and professional