Manager - Senior Manager - HR

Greetings from Surjagad Group!!!!

Website - https://surjagadispatpvtltd.com/

Location - Andheri West

JOB DESCRIPTION

Company:

Surjagad Transport Pvt. Ltd.

Position:

Manager – Human Resources & Administration

Location:

Andheri (West), Mumbai / Operational Sites as required

Department:

Human Resources & Administration

Reports To:

Head HR / Director – HR

1. Role Objective

To lead and manage the complete Human Resources and Administration function of the organisation,ensuring availability of the right manpower, effective employee management, strong labour-lawcompliance, accurate payroll and attendance controls, contractor workforce management, employeeengagement and smooth HR operations across corporate and operational locations.

The role will be responsible for both

strategic HR planning and hands-on execution

.

2. Key Responsibilities

A. HR Strategy & Workforce Planning

Develop and implement HR strategies aligned with business objectives.

Prepare annual manpower plans and HR budgets.

Forecast manpower requirements based on business/project/transport operations.

Ensure optimum utilisation of manpower and control employee costs.

Develop HR policies, systems and processes.

Identify HR risks and recommend corrective actions to management.

B. Recruitment & Talent Acquisition

Manage end-to-end recruitment for managerial, supervisory, operational and support positions.

Ensure timely recruitment against approved manpower requirements.

Develop recruitment sources for drivers, operators, supervisors, technical staff and otheroperational manpower.

Conduct salary benchmarking and support management in offer/CTC negotiations.

Maintain recruitment MIS and track vacancies until closure.

Develop employee retention and succession-planning initiatives.

C. Site & Operational Manpower Management

Ensure adequate manpower availability at transport, mining and project locations.

Monitor deployment of drivers, operators, helpers, supervisors and other operational staff.

Monitor absenteeism, manpower shortages, overtime and employee turnover.

Coordinate with site/project/operations teams for manpower requirements.

Establish proper attendance, shift and deployment controls.

Conduct periodic HR visits to operational locations.

D. Contractor & Contract Labour Management

Manage manpower supplied through contractors/agencies.

Verify contractor manpower records, attendance and wage payments.

Ensure contractors comply with applicable labour laws and statutory requirements.

Verify PF, ESIC, bonus, minimum wages/VDA and other statutory compliances of contractors.

Coordinate with Finance before processing contractor manpower bills.

Ensure proper documentation and prevent duplicate/unauthorised manpower deployment.

Maintain contractor-wise manpower and compliance MIS.

E. Payroll, Attendance & Employee Records

Supervise monthly payroll processing and ensure accuracy.

Verify attendance, leave, overtime, incentives and deductions before payroll finalisation.

Maintain employee master data and personnel files.

Ensure timely salary processing.

Manage employee advances, deductions and recoveries.

Handle Full & Final Settlement of exiting employees.

Coordinate with Finance for payroll reconciliation and payment processing.

F. Labour Law & Statutory Compliance

Ensure compliance with applicable Central and State labour laws.

Monitor PF, ESIC, Professional Tax, Bonus, Gratuity, Labour Welfare Fund and other applicablestatutory compliances.

Ensure compliance with applicable minimum wages/VDA requirements.

Maintain statutory registers, records and returns.

Coordinate and respond to labour department inspections, notices and queries.

Ensure compliance relating to contract labour and manpower agencies.

Track statutory due dates and ensure timely compliance.

Coordinate with consultants/professionals wherever specialised legal advice is required.

G. Performance Management

Implement annual performance appraisal and goal-setting systems.

Define KRAs/KPIs for employees in consultation with functional heads.

Monitor performance review cycles.

Identify under-performing employees and coordinate performance improvement plans.

Support management in promotions, increments and employee development.

H. Employee Relations & Discipline

Handle employee grievances and complaints.

Manage disciplinary matters, warning letters, show-cause notices and related HR documentation.

Ensure fair and consistent implementation of company policies.

Maintain confidentiality of employee matters.

Promote positive employee relations and reduce attrition.

Support management in resolving employee and workforce disputes.

I. Learning & Development

Identify training requirements department-wise.

Prepare annual training calendar.

Coordinate technical, behavioural, leadership and compliance training.

Maintain training records and evaluate training effectiveness.

Develop internal talent and succession plans.

J. HR Policies & Employee Engagement

Develop, review and implement HR policies.

Maintain employee handbook and HR procedures.

Ensure implementation of Code of Conduct and disciplinary policies.

Manage employee engagement initiatives.

Implement POSH requirements and coordinate with the Internal Committee.

Conduct employee feedback and engagement activities.

K. HR MIS & Management Reporting

Prepare and submit monthly HR MIS to senior management covering:

Total headcount

Department/site-wise manpower

New joinings

Resignations and attrition

Absenteeism

Overtime

Payroll cost

Recruitment status

Contractor manpower

Labour-law compliance status

Training

Employee grievances

Pending HR actions

L. HR Audit & Internal Controls

Conduct periodic HR audits.

Ensure employee files and statutory records are complete.

Review payroll and attendance controls.

Identify HR process gaps and implement corrective actions.

Support internal, statutory and management audits.

Maintain proper documentation for all HR transactions.

M. Administration

Supervise general HR administration activities.

Manage employee documentation and records.

Coordinate employee facilities and welfare requirements.

Support travel, accommodation and other administrative requirements for operational manpowerwherever applicable.

Coordinate with management for office/site administrative requirements.

N. Finance & Cross-Functional Coordination

Coordinate with Finance for payroll, employee advances, statutory payments and HR-relatedaccounting matters.

Support annual manpower and HR cost budgeting.

Reconcile HR/payroll data with Finance.

Coordinate with Operations, Finance, Legal and Administration teams.

Provide HR data and documentation required for financial, legal and compliance reviews.

3. Key Performance Indicators (KPIs)

The HR Manager will be evaluated on:

Timely closure of manpower requirements

Employee attrition and retention

Payroll accuracy

Attendance and overtime control

Labour-law compliance

Zero/controlled statutory defaults

Contractor compliance

Reduction in absenteeism

Timely Full & Final settlements

Employee grievance resolution

Training completion

HR MIS accuracy and timeliness

Manpower cost optimisation

HR audit observations and closure

4. Desired Skills & Competencies

Strong leadership and people-management skills

Excellent communication and negotiation skills

Strong knowledge of Indian labour laws and statutory compliances

Strong payroll and HR operations knowledge

Experience in contractor/contract labour management

Ability to manage both corporate and site-level manpower

Strong analytical and HR MIS skills

Problem-solving and decision-making ability

Strong coordination with senior management and operational teams

High integrity and confidentiality

Ability to work independently and take ownership

4Hands-on approach with strong execution capability

5. Qualification & Experience

Qualification:

MBA / PGDM in Human Resources or equivalent qualification.

Experience:

6–10 years of progressive HR experience.

Experience in transport, mining, infrastructure, manufacturing, construction or other labour-intensive industries will be preferred.

Strong experience in payroll, labour compliance, contract labour and site manpower management ishighly desirable.

6. Preferred Additional Experience

Candidates with experience in the following areas will be preferred:

Mining / transport / infrastructure industry

Large workforce management

Contract labour management

PF / ESIC / PT / Bonus / Gratuity compliance

Labour department inspections and notices

Site HR management

HR audits

HRIS / ERP implementation

Payroll software

Handling employee disciplinary matters and industrial relations

7. Authority & Accountability

The position will be responsible for ensuring that:

Approved manpower is available on time.

HR policies are properly implemented.

Payroll and attendance are accurate.

Statutory compliances are completed within due dates.

Contractor manpower is properly controlled and documented.

Employee records are complete and updated.

HR-related risks are immediately reported to senior management.

HR processes support business growth while maintaining cost and compliance controls.

Interested candidates can share their applications on [HIDDEN TEXT]. Incase of any queries please connect on [phone removed].