Manager / Senior Manager - Black Belt - F&A

• Work Model: Work from office
• Candidate Expectation
• 10+ years in F&A / BPO / Shared Services, including 3+ years in Lean Six Sigma / process excellence roles
• Experience in global BFSI, leasing, banking, or shared-services operations
• Good understanding of F&A operations, preferably AP, AR, GL, cash application, or leasing / BFSI processes
• Preferred candidate Industry:
• Outsourcing/BPO/KPO/Management consulting/GCC/GBS

Role Purpose:

• Drive measurable process excellence and transformation across Finance & Accounting operations.
• The role will wear multiple hats as a Lean Six Sigma coach, process SME, trainer, and on-floor improvement partner, enabling teams to solve business problems, improve controls, and sustain benefits.

Job Description:

• Lead Lean Six Sigma and continuous improvement projects across AP, AR, GL, cash application, and related support processes.
• Identify improvement opportunities through process reviews, data analysis, value-stream mapping, root-cause analysis, and stakeholder inputs and Experience in global BFSI, leasing, banking, or shared-services operations.
• Coach Green Belts, team leaders, and operations SMEs on structured problem-solving and benefit realizationAct as an on-floor SME and improvement partner to translate operational pain points into practical solutions
• Design and deliver training on Lean Six Sigma, problem-solving tools, process controls, and continuous improvement behaviours
• Facilitate workshops, Kaizen events, brainstorming sessions, and cross-functional improvement forums
• Create project charters, define baselines, establish benefit-tracking mechanisms, and monitor delivery against agreed milestones
• Partner with operations, quality, training, technology, and transformation teams to implement automation and standardization opportunities
• Build dashboards and management updates covering project status, productivity, quality, cycle time, and realized benefits
• Strengthen control effectiveness, standard work, SOPs, and governance to sustain improvements after project closure
• Support client discussions and governance reviews with clear, data-backed recommendations and progress updates
• Develop a continuous improvement pipeline and build problem-solving capability across the account
• Key skills: Lean Six Sigma, Continuous Improvement, Process Excellence, Operational Excellence, Business Transformation, BFSI, F&A