Manager Security

Job Title: Security Manager - Residential & Commercial Tower
Location: Mumbai
Department: Facility Management / Operations
Reports To: CMD

Job Summary
The Security Manager is responsible for overseeing the complete security and safety operations of a mixed-use residential and office tower. This includes managing security personnel, ensuring safety compliance, coordinating with maintenance teams, and implementing effective security protocols to protect residents, tenants, staff, and assets.

Key Responsibilities
1. Security Operations Management
- Develop, implement, and monitor security policies and procedures for the property
- Ensure 24/7 security coverage across residential and commercial areas
- Conduct regular security audits, risk assessments, and inspections
2. Team Management & Coordination
- Supervise, train, and manage security guards and supervisors
- Conduct daily briefings and shift handovers with guards
- Ensure proper deployment, discipline, and performance of all security staff
- Coordinate with external security agencies/vendors
3. Safety & Emergency Management
- Establish and enforce emergency response procedures (fire, medical, evacuation, etc.)
- Coordinate mock drills and safety training sessions
- Work closely with maintenance teams to ensure fire safety systems, alarms, and CCTV systems are functional
4. Surveillance & Access Control
- Monitor CCTV operations and ensure proper recording and reporting

- Implement access control systems for residents, visitors, and office staff
- Handle visitor management systems and parking security
5. Incident Management & Reporting
- Investigate incidents, breaches, or suspicious activities
- Maintain incident logs and prepare detailed reports
- Liaise with local authorities (police, fire department) when required
6. Coordination with Maintenance & Facility Teams
- Ensure security alignment with maintenance activities
- Monitor vendor and contractor movements within the premises
- Support overall facility operations for smooth functioning

Qualifications & Skills
- Bachelor s degree or equivalent experience (preferred)
- Minimum 5-10 years of experience in security management, preferably in residential/commercial complexes
- Strong leadership and team management skills
- Knowledge of safety regulations, fire systems, and emergency procedures
- Good communication and coordination abilities
- Familiarity with CCTV systems, access control, and security technologies
Key Competencies
- Crisis management
- Attention to detail
- Decision-making under pressure
- Strong coordination and interpersonal skills

Working Conditions
- Rotational shifts / on-call availability for emergencies
- Regular interaction with residents, tenants, vendors, and authorities