Manager Sales Training - Healthcare / Pharmaceutical Background

Manager - Sales Trainer is responsible for developing and delivering training programs to improve the skills and knowledge of a sales team, ultimately boosting sales performance. They assess training needs, design and implement training materials, conduct training sessions, and evaluate the effectiveness of the training programs. They also collaborate with sales managers and other stakeholders to identify areas for improvement and tailor training solutions.

• Hires and onboards new sales personnel.
• Prepares new sales representatives by conducting orientation to sales process, develops individual coaching plans, provides resources and assistance, and schedules orientation drive-along with senior representatives.
• Conducts exercise sessions for new and current sales employees.
• Observes sales encounters and collects feedback, results, and performance data of trainees after sessions.
• Coordinates with other sales trainers and sales managers.
• Structures training plans to meet financial objectives.
• Maintain updated records of training material, curricula and costs
• Updates job knowledge by participating in educational opportunities and reading professional publications.

• Needs Assessment:

Conduct skills gap analyses to identify areas of improvement

• Curriculum Development:

Design training curricula within time and budget constraints

Produce physical and digital educational material (e.g. videos and case studies) including presentations, handouts, videos, and case studies, based on identified needs.

• Training Delivery:

Conduct training sessions, workshops, and one-on-one coaching for both new hires and existing sales staff.

• Performance Evaluation:

Analyze the sales team's performance, identify skill gaps, and determine training needs.

Coordinate individual and team performance review sessions to discuss strengths and weaknesses

Liaise with external trainers or industry professionals and organize seminars

Track training effectiveness, measure results, and provide feedback to trainees and sales managers.

Monitor sales objectives and results

• Collaboration:

Work with sales managers, leadership, and other departments to align training with business objectives

and ensure its relevance.

• Material Management:

Maintain and update training materials, ensuring they are current and relevant to industry trends.

• Continuous Improvement:

Gather feedback from participants and stakeholders to refine training programs and methodologies.

Collect feedback from trainees and managers about training courses

Report on impact of training programs (e.g. sales achieved)

Skills and Qualifications:

• Master's degree in a related field (e.g., sales, marketing, education) or equivalent experience with 10+ years of experience
• Strong understanding of sales processes, methodologies, and best practices.
• Excellent communication, presentation, and interpersonal skills.
• Experience in instructional design, curriculum development, and training delivery.
• Ability to analyze data, identify trends, and translate findings into actionable training strategies.
• Proficiency in using technology and software for training delivery and documentation.
• Experience in the specific industry or sales environment is preferred.