Manager - Sales Operations

Job Title: Manager - Sales Operations

Company: Whiteband AI Technologies Pvt Ltd

Experience: 5 - 8 years

Salary: 6,00,000 - 7,00,000 P.A.

Location: Panampilly Nagar, Ernakulam

Employment Type: Full Time, Permanent

About the Role: At Whiteband AI Technologies Pvt Ltd, we are driving innovation in the artificial intelligence landscape. As our business scales, we are seeking a highly analytical and process-driven Manager - Sales Operations to act as the backbone of our sales machinery.

This role is critical for bridging the gap between strategic sales goals and daily execution. You will be responsible for orchestrating seamless sales coordination, ensuring accurate data flow, and building robust automated reporting systems.

Roles and Responsibilities:

• End-to-End Sales Coordination: Act as the central liaison between the field sales team, marketing, finance, and management to ensure smooth execution of the sales cycle and resolve operational bottlenecks.
• MIS Preparation & Management: Design, develop, and maintain comprehensive Management Information System (MIS) reports. Ensure daily, weekly, and monthly sales metrics are tracked with 100% accuracy.
• Excel Automation: Overhaul and automate existing reporting processes using advanced Microsoft Excel functionalities (Macros, VBA, Power Query, and complex formulas) to reduce manual effort and eliminate human error.
• Dashboard Creation: Build and maintain dynamic, interactive visual dashboards that provide real-time visibility into pipeline health, conversion rates, and revenue forecasting for executive review.
• Data Analysis & Insights: Analyze historical and current sales performance data to identify trends, highlight areas of underperformance, and recommend process improvements.
• Incentive & Target Tracking: Assist in the calculation and tracking of sales targets, incentive payouts, and performance vs. quota metrics for the sales team.

Desired Candidate Profile:

• Experience: 5 to 8 years of proven experience in Sales Operations, MIS Management, Business Operations, or a similar data-heavy role.
• Advanced Excel Mastery: Absolute proficiency in Microsoft Excel is mandatory. Must be highly skilled in VLOOKUP/XLOOKUP, Pivot Tables, Index/Match, Power Query, and building automated scripts (VBA/Macros).
• Visualization Expertise: Strong ability to design intuitive and business-friendly dashboards (using Advanced Excel, Power BI, Tableau, or similar BI tools).
• Analytical Acumen: Ability to process large volumes of unorganized data, synthesize it, and present clear, actionable business narratives to senior management.
• Education: Bachelors degree in Business Administration, Finance, IT, Data Analytics, or a related field (MBA preferred but not mandatory).

Key Skills : Sales Operations, MIS Reporting, Sales Coordination, Advanced Excel, Excel Automation, VBA, Macros, Dashboard Creation, Data Visualization, Pipeline Management, Data Analysis

How to Apply: Interested candidates can share their updated resume along with a brief note on their Excel/Dashboarding experience to [email removed].

Please use the subject line: Application - Manager Sales Operations - [Your Name]