Manager, Sales & Marketing (Specialty)

1. Role Purpose

Responsible for the planning, commercial management, business development, and customer relationship management of Specialty Gas and Specialty Adducts. The role will ensure accurate demand planning and timely product delivery to domestic and international customers while managing MEGC tracking, PESO approvals, service invoices, and customer payments. The role will also drive new customer development, support existing business, manage commercial offers, and coordinate audits, budgeting, MIS, and customer-specific agrochemical activities.

2. Key Responsibilities

A. Specialty Gas Business Planning & Execution

• Develop and execute sales and supply plans for Specialty Gas and Specialty Adducts.
• Provide accurate Specialty Gas and Specialty Adduct demand numbers to PPC for production and supply planning.
• Coordinate with PPC, Operations, Logistics, QA/QC, and other relevant functions to ensure timely product availability.
• Ensure timely delivery of Specialty products to domestic and international customers.
• Track MEGCs to ensure effective availability and movement of containers.
• Coordinate PESO approvals and other applicable regulatory requirements related to Specialty business.
• Monitor service invoices and follow up for timely customer payments.

B. Business Development & Customer Relationship Management

• Support sales execution and achievement of assigned business targets.
• Identify and develop new customers for Specialty Gas and Specialty Adducts in domestic and international markets.
• Build and maintain strong relationships with existing Specialty customers.
• Understand customer requirements and coordinate internally to ensure effective fulfilment.
• Develop and submit competitive price offers to domestic and international customers.
• Identify opportunities for business growth and expansion within existing and new customer segments.

C. Audits, MIS, Costing & Budgeting

• Coordinate and support customer audits and internal audits related to the Specialty business.
• Prepare quarterly estimates and provide relevant business inputs for financial planning.
• Support Specialty budgeting and monitor business performance against approved plans.
• Prepare and maintain MIS, costing reports, and business presentations for management reviews.
• Develop and present COM/business review presentations with accurate and relevant business information.

D. Agro Customer & Product Management

• Coordinate and complete product- and customer-related activities for key agrochemical customers.
• Coordinate with internal functions to address customer requirements and ensure timely execution.
• Monitor customer-specific commitments and proactively resolve issues affecting delivery or business continuity.

3. Competency Requirements

• Customer Orientation
• Business Acumen
• Strategic Thinking
• Commercial Awareness
• Relationship Management
• Negotiation & Influencing
• Planning & Execution
• Analytical Thinking
• Problem Solving & Decision Making
• Stakeholder Management
• Result Orientation
• Attention to Detail

4.Interfaces / Key Working Relationships

Internal

• Managing Director
• Sales & Marketing Leadership
• PPC
• Production/Operations
• Logistics
• Supply Chain
• Finance
• QA/QC
• Regulatory
• HSE
• Technical Services

External

• Domestic and international BF3 customers
• Agrochemical customers
• Logistics partners
• Service providers
• Regulatory authorities

5. Qualifications & Experience

Graduate degree in Chemical Engineering, Chemistry, Business Administration, or a related discipline; MBA in Marketing/Business Management is desirable. Relevant experience in Sales & Marketing, Business Development, Product Management, or Commercial Operations, preferably within the specialty chemicals, fluorochemicals, or process manufacturing industry, with experience in customer management, business planning, international/domestic sales, and commercial operations.