Manager - Sales- D2C/ B2C- Bangalore

Sales & BD (B2C / D2C & KAM for Logistics), Bangalore

Manager Sales & BD

Company Shadowfax Technologies

Location- Bangalore

Focus New business (hunting) with key account

management.

Experience : 48 years in sales, of which at least 3 years selling

B2C / D2C , e-commerce logistics (mandatory)

About the role

You will win new brands for Shadowfax's heavy and bulky D2C delivery business in the West: furniture,

mattresses, large appliances, luggage, e-cycles and home goods that brands sell online and ship to

customers' homes.

This is a pure hunting role. You will own a named list of large retailers and D2C brands .

Success in your first quarter means signed contracts and live volumes, not just meetings.

Key responsibilities

1. Build your own pipeline. Research target brands, find the decision-makers (supply chain,

logistics, e-commerce operations, procurement, founders), and reach them through calls,

LinkedIn, email, referrals and cold visits to head offices.

2. Run the full sales cycle. Discovery, lane and volume study, pricing, proposal, negotiation, pilot

and contract signature.

3. Sell the full offer. Pitch heavy-parcel delivery, reverse pickups and the furniture and appliance

assembly add-on as one solution.

4. Get pilots live and growing. Work with operations, pricing and onboarding so pilots start on

time and meet service levels. Grow each new account to its target share before handing it over.

5. Keep the pipeline honest. Log every activity, stage and next step in the team tracker every day.

Forecast weekly against target.

6. Bring back market intelligence. Report competitor pricing, service gaps and lost-deal reasons so

pricing and product can respond.

Must-have requirements

• At least 3 years of B2C logistics sales (mandatory). This means personally selling last-mile parcel

delivery for e-commerce or D2C orders, shipped to end customers, at an express company, 3PL,

e-commerce logistics player or shipping aggregator. You have signed brands or marketplaces

yourself and can name them.

• New-business track record. At least 5 new logos signed in the last 3 years, with contract values

or monthly revenue you can explain.

• Enterprise selling. You have closed deals involving several decision-makers (supply chain,

procurement, finance, e-commerce heads) and sales cycles of 26 months.

• Commercial skill. You can build a rate card from weight slabs, zones, COD and returns, and

explain the margin on a deal.

• A West-zone network. Working contacts among logistics or e-commerce heads at brands based

in Mumbai, Pune or Gujarat.

• Field discipline. Comfortable doing field days including cold visits to head offices.
• Graduate. Any discipline. An MBA is a plus, not a requirement.
• Languages. English and Hindi.

Not a fit on their own: B2B freight (FTL, PTL), freight forwarding, warehousing-only sales, courier

franchise sales, or inside sales without closing responsibility. These count only alongside the mandatory

B2C logistics sales experience.

Good to have

• Sold heavy or bulky delivery specifically: furniture, mattresses, large appliances, white goods, e-

cycles.

• Sold to large retailers' online businesses (electronics chains, home retailers) or to marketplaces'

seller programmes.

• Sold value-added services such as installation, assembly or reverse logistics.
• Experience with Lusha, LinkedIn Sales Navigator and a CRM.