Manager - Sales Capability Development @ Crompton

Role & responsibilities :

Sales Capability Development

• Design and implement sales capability frameworks aligned with business strategy and sales objectives.
• Identify capability gaps through performance analysis, competency assessments, and stakeholder feedback.
• Develop learning roadmaps for sales teams across various levels and channels.
• Establish sales competency models, role-specific skill matrices, and development paths.

Learning & Development

• Design and deploy training programs covering:
• Sales fundamentals
• Negotiation skills
• Key account management
• Consultative selling
• Territory management
• Product knowledge
• Customer relationship management
• Digital selling capabilities
• Facilitate workshops and sales effectiveness programs where required.
• Manage onboarding and induction learning journeys for new sales employees.

Stakeholder Management

• Collaborate with Sales Heads and Business Leaders to understand capability requirements.
• Partner with HR teams to integrate sales capability initiatives with performance and talent management processes.
• Manage relationships with external training partners, consultants, and learning vendors.

Performance Enhancement

• Measure training effectiveness using established learning evaluation methodologies.
• Track capability-building KPIs and business impact metrics.
• Recommend interventions based on sales performance trends and market requirements.
• Drive coaching culture by enabling frontline sales managers with coaching tools and frameworks.

Technology & Analytics

• Utilize Learning Management Systems (LMS) for deployment and tracking.
• Maintain training dashboards and capability metrics.
• Analyze learning data and sales performance outcomes to assess return on investment.

Talent Development

• Support succession planning and leadership pipeline development for sales functions.
• Identify high-potential sales talent and recommend development interventions.
• Contribute to career progression frameworks for the sales organization.

Preferred candidate profile:

Education --

• MBA / Post Graduate Degree in Human Resources, Learning & Development, Organizational Development, or related discipline.
• Certification in Training, Coaching, or Instructional Design preferred.

Experience --

• 6-12 years of overall experience.
• Minimum 3-5 years in Learning & Development, Sales Training, Sales Excellence, or Capability Building.
• Experience working closely with Sales Functions in FMCG, Consumer Durables, Telecom, BFSI, Pharma, Retail, or Manufacturing sectors preferred.