Manager, Revenue Operations

WHAT WE'RE DOING

At Synctera, we’re powering the future of FinTech. We help companies create new revenue streams and enhance their value proposition with FinTech apps and embedded banking products. With APIs, compliance support, and bank partners in one end-to-end Banking as a Service platform, Synctera is the fastest and easiest way to build, launch, and scale bank accounts, debit cards, charge cards, lending, and more. We help banks increase deposits and non-interest income by expanding their footprint through FinTech and embedded finance partnerships. The Synctera Platform enables banks to manage their program through a fully compliant, scalable solution.

We are looking for interesting, curious, wickedly smart people who are ready to jump in and run with our fast-growing team. If you want to have fun at work, collaborate with some of the sharpest people in the industry, grow the FinTech and Banking as a Service ecosystem, and love to win, read on!

WHAT WE’RE LOOKING FOR

We’re looking for a hands-on Revenue Operations Manager to join our Sales team and own the operational side of deal execution, bringing a deep understanding of the FinTech and payments industry along with strong quantitative skills to support deal pricing accuracy. This person will manage CRM systems, funnel conversion processes, and data hygiene that support go-to-market execution, including ownership of pricing terms for external proposals. They will also work closely with Finance and Accounting to ensure billing is set up correctly and downstream reporting stays clean and reliable. The ideal candidate is organized, detail-oriented, proactive, and comfortable working with numbers, with experience improving processes, maintaining core sales systems, and bringing structure to critical operational workflows. While this role partners closely with Finance, it sits within Sales and is responsible for pricing operations and system accuracy, while also supporting quarterly forecasting in partnership with our Customer Success team.

WHAT YOU'LL DO

• Work closely with the Sales, Customer Success, and Finance teams on a daily basis

• Own the day-to-day administration and optimization of the sales tech stack and CRM, ensuring systems are accurate, efficient, and well-maintained

• Own and maintain pricing sheets for customer deals, ensuring final approved pricing is accurate, documented, and up to date

• Enter and maintain final deal pricing in Synctera’s systems and console so billing can be set up and invoiced accurately

• Maintain the paper trail and approval history for pricing decisions, serving as the single point of ownership and source of truth for final numbers

• Partner closely with Sales, Finance, and Accounting to support revenue-driving initiatives through accurate pricing operations, billing setup, and clean downstream reporting

• Own the operational workflow that moves approved deal pricing through documentation, system setup, and billing handoff, ensuring a clear record of final numbers

• Maintain strong CRM hygiene and work closely with the Sales team to close data gaps, keep records current, and reinforce consistent process adoption

• Build and deliver operational reporting, dashboards, and data pulls that support the Sales team and provide accurate underlying data for forecasting and revenue decision-making

• Monitor pipeline health, pricing, and sales activity data to identify trends, improve data quality, and support better decision-making

• Support sales planning and execution by preparing materials, dashboards, and content for team meetings, reviews, and operating cadences

• Evaluate and help implement new tools and workflow improvements that increase sales efficiency, visibility, and process consistency

• Document and refine sales processes so the organization can scale more effectively

WHAT YOU'LL BRING

• 5+ years of experience in sales operations, revenue operations, or deal/pricing operations

• Experience managing CRM and sales systems, with strong attention to data accuracy, process discipline, and usability

• Strong comfort with numbers and the ability to work accurately across pricing, deal support, and operational workflows

• Experience owning or supporting pricing sheets, quotes, order forms, or similar deal documentation

• Strong analytical skills and the ability to pull, organize, and interpret sales data to support business needs

• Excellent organizational and project management skills, with the ability to manage multiple priorities and follow through on details

• Strong communication and collaboration skills, with the ability to drive updates, maintain accountability, and work effectively across Sales, Finance, and Accounting

• Comfort working in a fast-paced, high-growth environment

• FinTech, payments, or financial services experience highly preferred

• Experience in a Sales or Revenue Operations function that owned pricing sheets, pricing setup, or similar commercial pricing workflows strongly preferred

NICE TO HAVE

• Background in finance, accounting, banking, or another highly quantitative environment

• Comfortable using AI tools such as Glean, Claude, or similar platforms to improve the speed, quality, and scalability of day-to-day operational work

DIVERSITY & INCLUSION

Synctera is committed to having a workforce that is reflective of the diversity within the United States and Canada. As an equal opportunity employer, we encourage applications from candidates from underrepresented communities, Indigenous persons, persons with disabilities, persons of diverse sexual orientation and gender identity, and all those who can provide different perspectives and contribute to the diversification of Synctera.

ADDITIONAL INFORMATION

Please note that although all positions at Synctera are remote, candidates must be located and authorized to work in the US or Canada as a precondition of employment. Synctera does not sponsor applicants for work visas.

To all recruiters and recruitment agencies: Synctera does not accept unsolicited resumes. Please do not forward resumes to our jobs alias or to Synctera employees without an active vendor agreement in place. Synctera is not responsible for any fees related to unsolicited resumes.

With the current increase in job recruitment phishing scams globally, we wanted to remind you that all official communications from Synctera will only come from a @synctera.com email address. If you’ve received a communication regarding Synctera that you have a question or concern about, please contact recruiting@synctera.com.