Manager – Revenue Operations & Digital Transformation

Role Overview Drive Revenue Operations, Digital Transformation, Automation, and Analytics to improve revenue visibility, operational efficiency, and scalability. Partner with internal stakeholders to translate business problems into technology-led solutions.

Key Responsibilities

• Manage BAU Revenue Operations activities including billing, revenue tracking, programmatic reconciliation, reporting, controls, and issue resolution.
• Drive process optimization and automation across the revenue lifecycle.
• Lead digital transformation and cross-functional programs from ideation to implementation.
• Identify opportunities for AI, GenAI, and intelligent automation across Revenue Operations.
• Build and improve dashboards, KPIs, analytics, and reporting for business decision-making.
• Work with technology teams on CRM, integrations, APIs, workflows, and automation solutions.
• Identify process gaps and drive standardization, controls, and continuous improvement.
• Manage stakeholders, adoption, and change across transformation initiatives.

Experience & Skills

• 5–7 years in Revenue Operations, Sales Operations, Business/Digital Transformation, Consulting, Analytics, or similar roles.
• Strong analytical and problem-solving skills with a technology-first mindset.
• Experience with CRM, automation, analytics, and process transformation.
• SQL / Python / APIs / scripting experience is a strong advantage.
• Strong stakeholder and program management skills.
• Experience in Digital, Media, Advertising, SaaS, or B2B is a plus.