Manager - Projects

Pre-Project phase (Concept / Pre-sales phase):

- Preparing high level project time line.

- Work closely with regional teams in creating and reviewing effort estimates for services.

Projects planning phase:

- Create project confluence page.

- Help regional team in co-ordination with HQ teams for successful internal Kickoff meetings. Publish detailed project schedule.

- Support regional PM in creating & Updating detailed project plan.

- Help regional team in Publishing Project Charter/team/escalation matrix/RACI matrix.

- Create Epic tickets in JIRA & update all delivery.

- Updating budget tracking sheet.

- Publishing man hours tracking reports through clockify.

- Help regional team in resource planning and Co-Ordinate any resource requirements from HQ.

Projects Delivery phase:

- Attend Weekly review meetings and project meetings for all project and support Regional PM to update confluence with notes and action items.

- Follow up on Hardware Manufacturing and Logistics.

- Coordinate with Supply Chain and Logistics for timely delivery of Hardware at site.

- Monitor all hardware deliverables, identify any gaps in delivery, create JIRA tickets for additional materials requirements, co-ordinate with CSC & Logistics for delivery.

- Work with product manager to ensure the desired features promised are being developed in the RC cycle & update all key stake holders.

- Timely Update to Regional teams for any delays or discrepancies software delivery from Product with close follow up with R&D / Product teams.

- Help regional teams with payment receipt / invoicing status.

- Update FOC materials tracking and budget monitoring sheets.

- Co-ordinate with Product team for timely hand over of build to verification and validation teams for testing.

- Closely monitor the progress of testing and timely update of any delays issues.

- Create / Track / Escalate (Issue management) any bugs identified through JIRA.

Projects Execution phase:

- Support regional PM in I&C resource allocation and travel planning.

- Based on the inputs from RPM on server readiness from customer side, create deployment ticket in JIRA and co-ordinate & ensure successful deployment.

- Coordinate with regional teams - Customer - HQ teams for integration testing.

- Setup and lead war room if required based on RPM request.

- Help RPM in tracking UAT test plan.

- Help RPM in publishing / updating KPI monitoring and ramp up plan.

- Co-ordinate with RPM for successful closure of NPD tickets and handover of project to Client services.