Manager - Programmes

Key Responsibilities

a) Academic Document Management

• Oversee the creation, maintenance, updating, and adherence to standards for all essential academic documents (course outlines, syllabi, program structures, academic calendars, and handbooks).
• Ensure proper version control and standardization of academic documentation in line with institutional and accreditation requirements.

b) Record Management

• Efficiently manage the archiving and retrieval of academic records through structured systems for easy access, audit readiness, and long-term preservation.
• Maintain data integrity and confidentiality of all academic records.

c) Faculty Collaboration

• Work closely with faculty and departments to gather, organize, and update documentation, ensuring alignment with program requirements and quality standards.
• Facilitate timely submission of academic inputs, including grades, course materials, and reports.

d) Semester Commencement Support

• Assist in planning and executing activities for the start of each semester, including schedules, resource allocation, registration, and student orientation.

e) Quality Assurance Support

• Contribute to the development, implementation, and monitoring of academic quality assurance processes.
• Support data collection, analysis, and reporting for academic reviews and continuous improvement initiatives.

f) Audit and Credit Mapping

• Coordinate academic audits and program reviews, ensuring readiness of all required documentation.
• Maintain and regularly update the course credit mapping database, ensuring alignment with academic frameworks and standards.

g) Accreditation & Compliance Management

• Support institutional and program-level accreditation processes (national and international), ensuring readiness for audits, reviews, and inspections.
• Maintain and regularly update accreditation-related documentation, including Self-Study Reports (SSR), compliance reports, and evidence repositories.
• Act as a central coordinator for accreditation data collection across departments, ensuring accuracy, consistency, and timely submission.
• Track and monitor compliance with accreditation standards, regulatory requirements, and quality benchmarks.
• Prepare and manage documentation required for accreditation visits, peer reviews, and external audits.
• Develop and maintain a structured database of academic and administrative evidence aligned with accreditation criteria.
• Liaise with internal stakeholders to ensure academic processes align with accreditation frameworks and continuous quality improvement standards.
• Support preparation of institutional reports, rankings submissions, and benchmarking data relevant to accreditation bodies.
• Ensure version control, audit trails, and documentation integrity for all accreditation-related records.

h) General Academic & Administrative Support

• Provide administrative support to academic committees and meetings, including preparing agendas, minutes, and tracking action items.
• Assist in the preparation of academic reports, dashboards, and presentations.
• Support implementation and adherence to academic policies and procedures.
• Contribute to continuous improvement of academic processes and systems.
• Manage reimbursements, departmental purchases, and expense tracking; coordinate with finance for timely vendor and visiting faculty payments.
• Oversee studio spaces, equipment, and supplies, coordinating with IT and facilities for resource readiness.
• Manage booking of rooms, studios, and labs for academic and institutional activities.
• Handle faculty contracts, timesheets, and related documentation.
• Undertake other academic-related tasks as assigned by the Programme Head.

Note: The responsibilities outlined in this job description are not exhaustive and may be subject to change based on the evolving needs of the organization and the program