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    Job · 20481444

    DELHI · FULLTIME

    Manager (Program Operations) - High School Programs

    Ashoka University

    Ashoka University

    Delhi · onsite · Posted 13d ago

    Sourced fromNaukri
    Undisclosed6–10 yrsfulltimeDelhi

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    Section · 01

    About this role

    Job Title: Manager (Program Operations) - High School Programs
    Reports To: Assistant Vice President and Lead - High School Programs
    Location: Ashoka University Campus, Sonipat
    Experience (in years): 6-10 years of rich administrative/operational experience in a leadingresidential school, University (India or global) or in the Edtech sector.
    Nature of Work: Full-Time

    About Ashoka University:
    Ashoka University is Indias premier interdisciplinary teaching and research university, an institution that has become a beacon of academic excellence in less than 10 years since its inception. At Ashoka, we encourage you to embrace change , learn and grow continuously, and strive for excellence in what you do.
    As part of our thriving and committed workforce, you will :
    • Be Mission-Driven : Champion interdisciplinary learning, innovative pedagogy, and academic rigour to transform Indian higher education .
    • Think Strategically: Collaborate with other innovative colleagues to shape the future of higher education through strategic planning and a forward-thinking approach .
    • Act Authentically: Embrace authenticity and integrity , fostering an inclusive and supportive environment where every voice is valued .
    • Take Accountability: Own your work and drive positive change as an individual seeking to make a meaningful contribution .
    • Build Collaboration: Experience the power of teamwork and diverse perspectives, working collectively towards our shared goals .
    • Deliver Excellence: Strive for high quality in all aspects , upholding the highest standards of academic excellence , student support , and professional development opportunities .
    At Ashoka University, we are on a mission to redefine higher education and create a remarkable space where innovation and collaboration thrive . As a pioneering force in interdisciplinary learning , we continually grow and adapt to stay at the forefront of educational excellence with an emphasis on inclusivity and equal opportunity. Our philosophy revolves around care , well-being, and connection , which are deeply embedded in everything we do .
    When you join our community, you become part of an extraordinary journey in which you can enhance your potential and make a meaningful impact.

    About the High School Programs:
    Ashoka aims to leverage itsbrand, unique pedagogy, and best practices to build impactful programs for HighSchool Students -both offline and online certificate programs. These includethe Young Scholars Program (YSP), Ashoka Horizons, and many others.
    • Ashoka Young Scholars Program(YSP), now inits ninth year, is already the most prestigious summer program for high schoolstudents in the country, attracting talented and motivated students to anenriching immersive college experience, across its 5 programs in liberalarts, sciences, computer science, humanities and economics entrepreneurship streams. The programme continues to expand at an exponentialrate with more high schoolers applying from across the country each year.
    • Ashoka Horizons offers short-term, online,learning by doing (project-based learning), real-world and future-forwardprogrammes to high schoolers across the country and abroad. Ashoka Horizonscourses are specially designed for curious motivated high schoolers,providing a deeper exploration of specific subjects, 21st century skills andother non-academic areas of interest. Ashoka Horizons are better prepared forcollege decisions, college applications and life beyond. Ashoka Horizons waslaunched in 2020 and has been growing exponentially since.

    Roles and Responsibilities:
    This person is responsible for the end-to-end execution of our rich portfolio of online and offline programs with the objectives of delivering the highest standards of program experience and exceeding student/parent expectations.



    The role comes with thefollowing responsibilities:
    • Owning the applicationto enrolment conversion targets and real-time reporting on pipelinenumbers, as well as ensuring high parent and student satisfaction scores acrossall programmes
    • Developing effectiveprocesses rubrics for applicant evaluation assessment forenrolments.
    • Managing and resolving tosatisfaction school, student and parent queries across online and offlineplatforms- email, WhatsApp, in-person (on campus), mobile, etc.
    • Working collaborativelywith the High School Programs Marketing Program Development teams toensure successful timely programme execution
    • Working collaborativelywith admissions, student life, operations, facilities, finance, security teamsto ensure a seamless student experience pre-programme and on-ground
    • Shortlisting, training andmanaging a large team of High School Program Counsellors for the summerprograms
    • Developing and managingthe tech platform for course delivery; training faculty teachingassistants to ensure course development delivery
    • Hiring, nurturing andgrowing a team of program coordinators

    Qualifications:
    • Past experience (06-10+years exp, full-time or project-based) in similar roles with a leading Indianor global University, select residential schools or with reputed online/on-premises courses targeted at high school students.
    • Minimum 05 years of experience with premierorganisations
    • Preference would be given to graduates of Ashoka/ YIF/ YSP/ AshokaHorizons
    Skills Required:
    • Strong operational skills, ability to managemultiple stakeholders project tracks accurately, on time and of thehighest quality.
    • Good communication interpersonal skills verbal written.
    • Target and result-driven individual, with anexceptional attention to detail and a focus on quality.
    • Strong organisational skills and process orientation
    • Excellent Excel, Data Analysis, PowerPoint and Reporting skills
    • Experience comfort with Edtech platforms (Google Classroom, EdXetc.), learning journeys work automation modules. Tech productdevelopment management skills would be preferred.
    • Interpersonal skills, ability to collaborate and work effectively acrossdifferent internal external stakeholders


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

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    Section · 02

    Skills

    AutomationpedagogyFacultyProgram Developmentstrategic planningEmbedded SystemsHumanitiesEdtechstudent supportResearchoperationsdata analysisAdmissionsfinancemarketingEntrepreneurship

    Section · Company

    About Ashoka University

    Ashoka University

    Ashoka University

    Education & Training

    175

    employees

    2014

    12 years old

    Delhi,NCT

    India

    ₹15.6L PA avg

    Avg at Ashoka University

    About

    Ashoka University offers an innovative liberal arts education, fostering critical thinking and leadership skills in a diverse student body through rigorous academic programs.

    Industries

    Education & TrainingFinancial Services

    Employee ratings

    10 reviews

    3.8/ 5

    Culture

    3.4

    Career growth

    2.8

    Work-life

    3.7

    Employees rate it well for

    Work-Life Balance39Compensation & Benefits38

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