Manager - Product Marketing

About Chargebee:

Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses.

Thousands of companies at every stage of development from startups to enterprises use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.

Chargebee counts businesses like Zapier, Legal Zoom, DeepL, Lambda Labs, Freshworks, Typeform, and Toyota among its global customer base and is proud to have been named a Leader in Subscription Management by G2 for five consecutive years and by Gartner in its Recurring Billing Applications Magic Quadrant for 2024.

We are backed by some of the most respected investors in the world; Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create from cars to coffee pods and everything in between.

About the Role:

As AI-powered applications reshape monetization, operations, and team dynamics, we need a tech-savvy, market-aware marketer who connects the dots and crafts compelling narratives to position Chargebee's billing capabilities effectively.

This role demands someone with a strong perspective on pricing and monetization whether a company should adopt a usage-based or flat-fee model and insights into enabling both agentic sales and self-serve motions.

You'll work closely with Product and Go-to-Market teams to shape positioning, drive launches, and build narratives that resonate with technically sophisticated buyers from RevOps and finance leaders to data-aware founders and product teams.

If you find infrastructure decisions genuinely interesting and can speak fluently about data pipelines and AI capabilities without losing the 'so what' for a business buyer, this role is for you.

What You'll Do:

- Develop clear, consistent messaging across website, sales collateral, and marketing campaigns.

- Create compelling content blogs, whitepapers, case studies, and infographics that highlights Chargebee's value for high-growth SaaS and AI companies.

- Conduct actionable competitive and market research to shape positioning, lead-generation campaigns, and enablement materials.

- Enable sales and marketing teams with ICP frameworks, needs-mapping, and differentiated value propositions.

- Collaborate with Product, Revenue Enablement, Customer Marketing, and Social teams to drive feature launches, go-to-market strategies, and customer communications.

What You'll Bring:

- 2-4 years of Product Marketing experience in SaaS, with an overall experience of 7 years or less.

- Demonstrated experience marketing AI features or AI-powered products you've shipped launches, not just supported them.

- Ability to translate technical product capabilities into business-facing narratives across multiple channels (website, email, sales decks, webinars, social).

- Familiarity with ICP identification, needs-mapping, and working with sales and revenue teams on pipeline development.

- Strong written and verbal communication skills with sharp editorial instincts.

- Comfortable going deep with engineering and product you ask about architecture and design decisions, not just capabilities.

Nice to Have:

- Prior exposure to data infrastructure, analytics platforms, or developer-facing products such as AWS, Snowflake, or Datadog will be strongly preferred.

- Experience working at or marketing for an AI company.