Manager Presales Solution Architect

Purpose of the Job
We are looking for a highly experienced Sr. Manager/Manager Presales Solution Architect to lead our Presales function and become the technical face of Shaip during customer engagements.
This role requires someone who can understand complex customer challenges, design scalable AI data solutions, architect end-to-end delivery models, recommend cloud and security frameworks, automate operational workflows, optimize costs, and work closely with Sales, Delivery, Product, Engineering, and clients to win enterprise opportunities.
The ideal candidate will possess strong expertise in AI data operations, cloud technologies, enterprise architecture, information security, automation, and solution consulting.
Key Responsibilities
1. Presales Leadership
Build and lead the Presales function at Shaip.
Create scalable presales processes, documentation, and solution templates.
Mentor and develop the Presales team.
Define technical standards and best practices for solution design.
2. Solution Architecture
Understand customer business problems and translate them into technical AI data solutions.
Design end-to-end AI data workflows including:
Data Collection
Data Annotation
RLHF
LLM Fine-tuning
Speech AI
Computer Vision
Healthcare AI
Human-in-the-loop operations
Design scalable workflows for enterprise AI projects.
Recommend automation strategies to reduce manual effort, operational cost, and delivery timelines.
Develop customized delivery frameworks based on customer requirements.
3. Customer Consulting
Participate in discovery workshops and client meetings.
Lead technical discussions with enterprise customers.
Present solution architecture during customer calls.
Conduct product demonstrations and technical presentations.
Respond to technical questions from procurement, IT, security, and engineering teams.
4. Information Security & Compliance
Design solutions aligned with:
ISO 27001
SOC 2
HIPAA
GDPR
Client-specific security requirements
Work closely with security teams to complete:
Security questionnaires
Risk assessments
Technical compliance documentation
5. Cost Optimization
Design commercially viable delivery models.
Reduce FTE dependency using automation and AI.
Improve delivery efficiency through process optimization.
Create cost estimation models and pricing assumptions.
Support profitability analysis before project execution.
6. Proposal Development
Own technical sections of:
RFPs
RFIs
RFQs
Statements of Work (SOW)
Solution proposals
Technical architecture documents
Collaborate with Sales to improve proposal quality and win rates.
Technical Skills
AI Data Services
LLM & Generative AI ecosystem
Data Annotation Platforms
RLHF workflows
Data Collection Operations
Enterprise Solution Architecture
Cloud Architecture (AWS/Azure/GCP)
APIs & System Integrations
Automation Frameworks
Workflow Design
AI Operations
Enterprise Security
Data Governance
Information Security
Infrastructure Design
Business Skills
Solution Consulting
Enterprise Sales Support
Executive Presentations
Commercial Understanding
Cost Modelling
Pricing Strategy
Proposal Writing
Client Consulting
Stakeholder Management
Negotiation
Qualification
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
MBA or relevant certifications are preferred.
Cloud certifications (AWS, Azure, or GCP) are an advantage.
Security certifications (ISO 27001, CISSP, etc.) are desirable.