Manager - Platform Engineering

The Manager, Platform Engineering (India) leads the India Cloud and Platform SRE teams: the engineers who build the AWS platform and the engineers who keep it running. You own the people, the delivery, and the day-to-day technical leadership of that group under the guidance of the VP, working alongside the Cloud Architect, who owns platform architecture.

The candidate will have responsibilities across the following functions:

People Leadership:

• Lead, hire, and develop the India Cloud and Platform SRE teams, a team that is growing through 2027 with hosted customer count and product engineering headcount and that this role hires into from day one.
• Own performance management, career development, and levelling under Amtech's levelling framework; grow senior engineers into technical leads and future managers.
• Set the operating cadence for the India teams: sprint ceremonies, on-call rotations, triage duty, and the follow-the-sun handoff with the U. S.
• Build a team culture of ownership, blameless postmortems, and written decision-making that holds across time zones.
• Give engineers credit publicly and feedback privately.

Architecture and Technical Strategy:

• Deliver the AWS platform roadmap set with the Cloud Architect, who owns architecture: multi-account organisation, landing zone, networking, identity, and the account-per-customer Encore tenancy model.
• Plan and deliver Encore-on-AWS environment builds (temporary, production, demo) on the shared golden IaC stack, and LabelTraxx platform work, against the roadmap.
• Run the architecture review: decisions are recorded as ADRs, reviewed with the Senior SRE, and approved by the Cloud Architect. Make sure decisions are made on time and carried through by the team.
• Evaluate and integrate emerging capabilities, including AI-assisted and agentic engineering tooling, within Amtech's AI governance guardrails.

Platform Engineering and Delivery:

• Hold the technical bar for infrastructure code: enforce module standards set with the Cloud Architect, review the highest-blast-radius changes, and write code where it unblocks the team.
• Operate and enforce standards for CI/CD (GitHub Actions), progressive delivery, environment promotion, and secrets management.
• Drive automation of environment provisioning so a new hosted customer is a pipeline run, not a project; publish and hit onboarding time targets.
• Own delivery against the Platform Engineering roadmap: sprint commitments, capacity budgets (strategic versus tactical), and the response commitments made to requesters.

Reliability and Operations:

• Own delivery of production reliability for the shared platform in India hours, operating on the SLO frameworks, observability architecture (OpenTelemetry, OpenObserve, CloudWatch), and PagerDuty service models set by the Senior SRE.
• Hold authority to deviate from a reliability standard during an active incident, restore the standard when the incident closes, and raise a postmortem item to ratify or revert the change. Propose standard changes to the Senior SRE, who decides; the VP arbitrates.
• Lead major incident response for platform incidents in India hours; own postmortems and the remediation backlog.
• Own patching, backup and restore testing, disaster recovery exercises, and capacity management on a published calendar.
• Extend observability to AI workloads so usage, performance, and spend are visible in the same plane as compute.

Security, Compliance and Cost:

• Implement and enforce security architecture with Information Security and the Cloud Architect: IAM boundaries, network segmentation, encryption, and data governance for customer data.
• Ensure the platform satisfies SOC 2 and ISO 27001 obligations by design, with audit evidence generated through automation.
• Drive FinOps outcomes with Finance: tagging governance, right-sizing, Savings Plans coverage, unit cost visibility, and input to the AWS enterprise commit.
• Surface technical and delivery risk to the VP early: sequencing, vendor dependencies, and single points of failure.

AI Competency:

• Adopt agentic and AI-assisted engineering workflows for the team within the autonomy tiers, guardrails, and auditability set by Platform Engineering; measure productivity against baselines.
• Apply the validation layers (schema, rules, model-graded, human review) appropriate to each change by blast radius.
• Prevent AI-generated code from degrading platform quality at fleet scale: evaluation harnesses, complexity metrics, and AI-attributed defect tracking.
• Mentor engineers in safe, high-leverage AI usage; enforce data classification policy in all AI-assisted work.

Cross-Functional Leadership:

• Partner with the Customer SRE leader so the platform the India team builds and the environments Customer SRE runs evolve together.
• Partner with the Senior SRE on reliability standards: implement and enforce them in India and feed operational learning back.
• Serve as senior technical counterpart to AWS, consulting partners, and third-party providers on funded programs during India hours.
• Report team delivery, reliability, and risk clearly to IT/IS/PE leadership; support integration work for acquisitions.
• Ensure knowledge is durable: documentation, runbooks, and deliberate succession planning so no platform capability depends on one person, including you.