Manager or Assistant Manager Retail SALES Support

WE ARE HIRING | MANAGER / ASSISTANT MANAGER RETAIL SALES SUPPORT

Fortune Gourmet Specialities Pvt. Ltd. is looking for an analytical, commercially driven and result-oriented professional to join our Retail Sales & Sales Operations team in Mumbai.

If you have strong experience in Sales MIS, Advanced Excel, Sales Analytics, Distributor Management and FMCG / Food / Dairy / Imported Food Products, we would love to hear from you!

Position Details

Designation: Manager / Assistant Manager Retail Sales Support

Department: Retail Sales / Sales Operations

Location: Mumbai Head Office

Reporting To: Head – Retail Sales / National Sales Manager

Experience: 7–10 Years

Working Days: Monday to Saturday

Working Hours: 10:00 AM – 6:00 PM

CTC: 10–12 LPA (Indicative) – Compensation will be flexible for the right candidate, based on experience, skills & suitability.

Employment Type: Full-time

Role Purpose

The incumbent will provide operational, analytical and business support to the Retail Sales function, ensuring effective sales execution, accurate reporting, inventory visibility and timely coordination across functions.

This is a business-facing role, requiring the ability to go beyond reporting and identify performance gaps, trends, opportunities and actionable insights.

Key Responsibilities

Prepare and analyse Daily / Weekly / Monthly Sales MIS, targets, achievement, MTD/YTD performance and sales run-rate.

Analyse performance across territories, salespersons, distributors, customers, brands, categories and SKUs.

Develop sales dashboards, management reports and actionable business insights.

Support target setting, incentive calculations and performance tracking.

Manage Distributor, Customer, Product & Price Masters.

Coordinate with Sales, Supply Chain & Warehouse for orders, dispatches, stock availability and inventory movement.

Monitor slow-moving, non-moving, near-expiry and excess inventory.

Track pricing, discounts, schemes, claims and commercial settlements.

Monitor sales force productivity, customer visits, new customer additions, orders, collections and SKU placements.

Track outstanding, ageing, credit limits and collection commitments.

Coordinate closure of returns, claims, damages, expiry issues and credit notes.

Support new product launches, SKU creation, pricing, availability and launch performance.

Work closely with Finance, Supply Chain, Warehouse, Procurement, Quality/Regulatory and Marketing teams.

Business Analytics

The candidate should be able to answer key business questions such as:

Which SKUs / customers / territories are growing or declining?

Which distributors or salespersons are underperforming?

Where are stock-outs impacting sales?

Which customers have reduced or stopped purchases?

What is driving business growth?

What is the projected month-end achievement?

The role is expected to explain WHY performance is changing — not merely report WHAT happened.

Technical Skills

Strong proficiency in:

Advanced MS Excel – Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS/COUNTIFS, IF/IFS, Dashboards, Charts & Data Cleaning

Power Query / Power BI – Preferred

ERP / CRM / Sales Force Automation

MS Office / Google Sheets

Education & Experience

Graduate in Commerce / Business Administration / Economics or related field.

MBA in Sales / Marketing / Operations – preferred.

Minimum 7–10 years of relevant experience, preferably in:

FMCG / Food & Beverage

Dairy / Imported Food Products

Consumer Products

Distribution Business

Modern Trade / General Trade

Retail Sales Operations

Key Competencies

Sales MIS & Analytics

Advanced Excel & Data Management

Distributor & Customer Management

Inventory & Sales Operations

Commercial Acumen

Analytical & Problem-Solving Skills

Ownership & Execution Orientation

Strong Follow-up & Sense of Urgency

Cross-functional Coordination

Strong Communication Skills

What Success Looks Like

The successful candidate will demonstrate accuracy, speed, analytical thinking, commercial understanding, proactiveness, strong follow-through and ownership, while enabling better visibility, execution and decision-making for the Retail Sales function.

Why Join Fortune Gourmet?

Work with a growing premium food & gourmet business

High ownership and visibility within the Retail Sales function

Opportunity to work across Sales, Finance, Supply Chain, Procurement & Marketing

Direct impact on business growth and sales effectiveness

Interested?

If you are looking for an opportunity to build your career in Retail Sales Support & Sales Operations, we would love to hear from you!

Send your updated CV to: [email removed]

Subject Line: Application – Manager / Assistant Manager – Retail Sales Support

www.fortunegourmet.com

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