CHENNAI · FULLTIME
Manager Operations
HomeBridge to Health
Chennai · onsite · Posted 68d ago
About a minute. You'll make an account on the way through.
agent · working
- Read this posting0.8s
- Found the form on Naukri · 13 questions to answer1.7s
- Decided the answers for all of them2.5s
- Tailor your résumé to this role
- Waiting for you
Section · 01
About this role
Job Title: Manager Operations - Remote Patient Care
Location: Chennai, India | Experience: 4-5 years | Education: Any Graduate (Healthcare/Nursing/Life Sciences preferred)
Role Overview
Coordinate remote patient care managing cases end-to-end, liaising with hospitals/consultants, and ensuring SLA & quality compliance.
Responsibilities
- Coordinate patient cases from start to closure; communicate with patients, hospitals & consultants
- Maintain accurate case documentation
- Schedule appointments & coordinate hospital resources
- Manage escalations and emergency cases
- Ensure SLA adherence and quality standards
- Prepare operational reports
Requirements
- 4-5 years in Healthcare Operations, Remote Patient Care, Medical Coordination, or Customer Support
- Strong communication, multitasking & problem-solving skills
- Proficient in MS Office & CRM/Case Management tools
Key Skills: Patient Coordination, Case Management, CRM, SLA Management, Customer Service, End-to-End Case Coordination, Consultant/Doctor Liaison, Pharmacy Coordination, Data Privacy & Confidentiality Compliance, Critical Case Identification, Business Continuity Support, Empathy in Patient Handling, Ownership & Accountability.
Sourced from naukri
Section · 02