Manager - Operations - Madurai
Treebo Hotels · Madurai · onsite · Posted 69d ago
Undisclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
About the company
Treebo Hospitality Ventures is Indias most loved brand and one of the largest chains in the budget segment of
hospitality. With a network of 850+ hotels across 120+ cities, Treebo offers travellers the unprecedented value
proposition of high-quality stays at affordable prices wherever they go. We are proud of putting dignity back
into budget travel where earlier the traveller was forced to contend with poor quality and hygiene.
Treebo Hospitality Ventures masterfully combines engineering prowess with deep hospitality expertise. Our
operational ethos is clear and focused from Treebo Club, an innovative distribution platform and extremely
rewarding loyalty programme to Hotel Superhero, a cutting-edge SaaS solution and a comprehensive hotel
management software.
With a strong technological foundation and a passion for hospitality, THV aims to deliver exceptional
experiences across our diverse portfolio. Our range of brandsItsy Hotels, Treebo, Treebo Premium and
Medalioprovides a symphony of choices that blend quality, comfort and affordability.
Treebo is a Great Places to Work certified organisation. We take immense pride in our culture which is built on
a strong foundation of 7 values. Some of these values include - Exhibit Owner Mindset and Have the
humility and hunger to learn and help learn, amongst others. We strongly believe in offering our people -
Treebs, as they are called - unmatched opportunities to learn and grow. If youre looking to work at a place
that is built on strong fundamentals of business and professional conduct, Treebo is the place for you.
About the Role
As an Area General Manager, you will be responsible for executing the companys strategic vision of
democratizing the joy of travel. You will be responsible for a given area and the portfolio there in to ensure
highest levels of guest experience, product quality and business & profitability of the assets. While managing
the operations and enabling sales for your portfolio, you will also drive the expansion of our hotel portfolio
across your area and beyond through your network. This is a mission critical role that requires a perfect
balance of delivering operational excellence, relationship management, and a business development mindset.
Key Responsibilities -
1) Operational Excellence
Oversee day-to-day operations across multiple hotel properties in your area, ensuring adherence to
brand standards and service benchmarks
Drive compliance with Treebo's brand standards and SOPs, health and safety guidelines, and service
quality norms
Conduct audits, quality assurance checks, and drive corrective/preventive actions through hotel partners
to maintain Treebo standards
Act as the key liaison between the company and hotel partners, ensuring seamless coordination and
timely issue resolution
Monitor and enhance overall guest satisfaction by ensuring prompt and effective service recovery
mechanisms
2) Business Development & Growth
Identify, evaluate, and onboard new hotel properties to expand the companys portfolio within the
assigned area
Negotiate terms of the agreement and ensure complete alignment with Treebo's operating procedures
before onboarding any hotel
Collaborate with the central business development team to oversee launch process of the signed
properties
3) Sales & MICE
Drive regional sales performance by collaborating with internal sales teams and property owners to
achieve revenue targets for your portfolio
Identify and push sales POCs to close MICE deals for your portfolio properties
Support pricing, promotions, and campaigns to drive business at the property level
Engage with local corporate clients, event organizers, and travel planners to push business to your
portfolio if needed
4) Team & Partner Management
Lead, mentor, and develop on-ground portfolio hotel teams to deliver exceptional guest experience in the
segment
Train hotel staff in brand values, SOPs, and customer service skills to ensure consistency
Build strong relationships with hotel owners and partners to foster collaboration and long-term
association
What Are We Looking For -
Strong communication, leadership, and stakeholder management skills.
46 years of experience in hospitality management with demonstrated success in both operations and
business development.
Proven experience in property acquisition and/or sales in hospitality.
Knowledge and experience in the MICE segment is highly desirable.
Analytical mindset with problem-solving and decision-making capabilities.
Ability to thrive in a dynamic, fast-paced environment.
Willingness to travel extensively within the assigned geography.
Entrepreneurial approach with a strong focus on execution and accountability.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceProduct qualityguest satisfactionauditsMICEHospitalityBusiness Developmentguest experiencehospitality managementOnboardingQuality AssurancePartner ManagementoperationsProperty Acquisitioncompliance
About Treebo Hotels
Treebo Hotels
Internet
154
employees
2015
11 years old
Bangalore,Karnataka
India
About
Luxury hotel chain providing rooms at budget-friendly rates
Industries
InternetHospitality
Employee ratings
363 reviews
3.2/ 5
Culture
3.1
Career growth
3.0
Work-life
3.1
Employees rate it well for
Work Culture38Salary36Job Security35Work Life Balance29Senior Management28
Find them on