Manager - Operations - Human Resources

Hiring for HR Operations Manager.

Role & responsibilities :

HR Operations Manager

Location: Mumbai, Maharashtra

Experience: 5+ years (preferred from a consulting firm)
CTC: Open for right candidate
Employment Type: Full-time
Company: Mid-sized CA Firm

About the Role

We are looking for an experienced and proactive HR Operations Manager to manage and strengthen the firm's day-to-day HR operations. The ideal candidate will have strong knowledge of HR processes, employee lifecycle management, compliance, payroll coordination, performance management, and employee engagement.

This role will work closely with the Partners and leadership team to ensure efficient HR processes and a positive employee experience across the organisation.

Website: www.bhutashah.com

Key Responsibilities

• Manage end-to-end HR operations, including joining, onboarding, transfers, confirmations, promotions, exits, and full & final settlements.
• Maintain accurate and up-to-date employee records, HR documentation, and HRIS/MIS.
• Coordinate monthly payroll, attendance, leave, incentives, and employee benefits with internal/external payroll teams.
• Ensure compliance with applicable labour laws, statutory requirements, PF, ESIC, Professional Tax, Gratuity, TDS, and other applicable regulations.
• Develop and implement HR policies, SOPs, and processes aligned with the firm's requirements.
• Handle employee queries and grievances professionally and ensure timely resolution.
• Support the annual performance appraisal and increment process, including documentation and communication.
• Assist management with manpower planning, recruitment coordination, and workforce requirements.
• Drive employee engagement initiatives, internal communication, employee welfare, and retention initiatives.
• Prepare and analyse HR MIS and reports covering headcount, attrition, attendance, hiring, payroll, and other HR metrics.
• Coordinate with external consultants, payroll vendors, and statutory consultants wherever required.
• Ensure proper documentation and HR process readiness for internal/external audits.
• Maintain confidentiality of employee information and sensitive HR matters.
• Support Partners/management in implementing HR strategies and organisational initiatives.
• Also, the knowledge of ICAI compliance.

Desired Candidate Profile

• Graduate/Postgraduate in HR, Human Resources, Business Administration, or a related field.
• 5+ years of relevant experience in HR Operations, preferably in a professional services, CA/consulting, legal, financial services, or similar organisation.
• Strong understanding of Indian HR practices, payroll, statutory compliance, and employee lifecycle processes.
• Good working knowledge of MS Excel, HRMS/HRIS, and HR reporting/MIS.
• Strong communication, interpersonal, organisational, and problem-solving skills.
• Ability to handle confidential and sensitive employee matters with maturity and discretion.
• Should be comfortable working independently and interacting with senior management/Partners.
• Strong ownership, attention to detail, and ability to manage multiple priorities.

Key Competencies

• HR Operations & Process Management
• Payroll & Statutory Compliance
• Employee Relations
• Performance Management
• HR MIS & Analytics
• Policy & SOP Development
• Recruitment Coordination
• Employee Engagement & Retention
• Stakeholder Management
• Team Management

Location: Mumbai (Open to travel Nariman Point & Andheri)

If you are interested then email your updated CV on [email removed] OR What's app on [phone removed].

Regards,

Pooja Vora