Manager Offline Sales Derma Channel

Role & responsibilities

Dermatologist Mapping & Engagement

• Identify, map and segment dermatologists, cosmetic dermatologists, aesthetic physicians, trichologists and high-potential skin clinics in assigned territories.
• Classify doctors based on practice profile, patient volume, relevant concern areas, clinic locations, influence, dispensing potential and fit with the Chicnutrix portfolio.
• Build long-term relationships with dermatologists through regular, meaningful and scientifically appropriate engagement.
• Create territory-wise doctor coverage plans, visit frequency schedules and engagement objectives.
• Plan doctor onboarding, introductory meetings, product detailing, follow-ups and periodic business reviews.
• Maintain accurate doctor profiles, interaction histories, feedback and recommendation potential in CRM/MIS systems.

Scientific Detailing & Product Education

• Conduct structured product detailing with dermatologists using approved product dossiers, ingredient data, safety information, consumer-use guidance and claim-support material.
• Clearly explain product positioning, key ingredients, mode of use, skin-type suitability, routine placement and realistic consumer outcomes.
• Position topical skincare products and beauty-nutrition supplements responsibly as complementary components of a skincare routine, not as substitutes for medical diagnosis or prescription treatment.
• Train clinic staff, including front-desk teams, aestheticians, counsellors, nurses and pharmacy personnel, on product use, contraindication/escalation protocols and patient communication.
• Gather doctor feedback on formulation, texture, tolerability, packaging, price point, patient adherence and clinical relevance.

Clinic Activation & Patient Conversion

• Drive product availability at dermatology clinics, clinic pharmacies and nearby referral pharmacies, subject to the clinics policies and commercial model.
• Execute clinic activations such as product displays, approved patient brochures, consultation-room educational material, sample programs and skin-health awareness initiatives.
• Develop patient-friendly skincare routine tools, including pigmentation-care, hydration, glow, anti-ageing and post-procedure-support routines, using only approved claims.
• Coordinate with clinics to ensure staff can explain product usage and direct patients to authorised purchase channels.
• Track clinic-wise sales, repeat orders, patient feedback, sampling conversion and activation return on investment.