Manager, Offer Category Management

• Position: Regional Data Center Systems Category Manager, Secure power Division, Greater India, Middle East and Africa, East Asia and Pacific

Summary: The Regional Data Center Systems Category Manager reports to the Secure Power Data Center Systems LoB Sr. Director of Global Category Management and is responsible for the commercial success of the Data Center Systems business in the region. She/He represents the region for all the new product development and life cycle activities within the Line of Business. He/she completes, and coordinates tasks related to new offers launches and ensure local teams are set up to succeed in the introduction and selling of delivered offers. She/He also feeds the product management squads with market insights and portfolio gaps and/or misalignments with customer requirements for future development.

Key responsibilities:

• Support the P&L in the region for the Data Center Systems products and offers;
• Accountable for regions’ business commitments during the offer development cycle;
• Lead new offer introduction reviews in the region and drive corrective actions;
• Prepare business cases, collect regional commitments and Voice of Customer to influence the product management, R&D, Project Management teams for new product development and/or product sustenance;
• Determine in collaboration with the country commercial teams the appropriate GTM strategy for Data Center Systems offers in the region and help to execute the GTM strategy with the commercial teams
• Lead Voice of Customer initiatives in the region to collect market feedback for the new offer development, offer enhancement and innovation activities
• Coordinate technical sessions with the key account teams to ensure new product specs are captured
• Monitor key competitors in the industry to benchmark new products against the competitors
• Continuously monitor the opportunity pipeline for offering proactive help to commercial teams and helps increase the project hit rate
• Ensure launch activities are completed and updated in the regional launch documents
• Support commercial teams for driving success - including special projects and large deals
• Provide support to region for all reporting or product information requests and training -including partners
• Conduct regular cadences with local commercial teams to monitor the business performance, analyze offer gaps, collect market feedback
• Work with extended teams within marketing, supply chain, and global functions to deliver support on core offer related requests
• Provide support with Quality and Services related activities when required

Key performance metrics

• Data Center Systems order intake, sales revenue and GM% in the region
• Market Share
• Pipeline and hit rate for the category
• Timely launch of new products / product adaptations
• Desired experience: The ideal candidate will have a proven track record working across functional teams, including end-user sales teams, transactional channels and enabling growth plans through organizations. Specifics experience needed:
• Bachelor's degree in Electronics/Electrical Engineering or related fields, MBA is a big plus
• 5+ years of working in Datacenter systems or 3 phase UPS related fields in a commercial role
• Technical knowledge of 3 phase UPS products in the market is preferred
• Being involved in the product development process in the past
• Having created multiple business cases for the product launches
• Team player able to communicate, partner and motivate cross-functional groups towards mutual success.
• Experience of working in a global environment where technical and product management teams are in different parts of the world
• Brought innovative ideas with good analytical skills to identify and address market opportunities
• Organized and good at managing multiple projects in parallel
• Excellent communication and presentation skills, comfortable to present training, product introduction, marketing presentations to the large audiences
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• Country-specific programs and initiatives may be available.

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