Manager - MFI Risk
Bajaj Finance · Pune · onsite · Posted 55d ago
Undisclosed3–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Purpose
This position is open with Bajaj Finance ltd.
To do daily fraud monitoring / tracking and provide help to reporting manager in set up various processes with an objective of zero fraud exposure.
Duties and Responsibilities - Do analysis for monitoring suspect transactions.
- Report the findings within timelines to the senior management.
- Investigation & Root Cause Analysis of fraud/dispute cases
- Analysis of Direct Fraud Trends & Investigation/Action to be taken for limiting the risks.
- Ensure proper handholding on all Automation process & RCU projects. Continuously improvement on TAT.
- Share trigger-based data at field for investigation and coordinate with them for timely closure
- Ensure error free dashboards are circulated within defined period
- Understand complete various processes and prepare data reports / Dashboard
- Daily/weekly/monthly fraud monitoring reports to prepared to minimize fraud.
- Coordination within RCU Field team (Rural + Urban) to ensure the field investigation is done in defined time.
- Propose new strategy for field and HO team to prevent malpractice.
- Propose changes in system and daily reporting in favor of RCU unit.
- Introduce new technology or new ways to control fraud.
- Internal Clients: Risk Team: To understand and align on policy changes and ascertain impact
- Customer Service, Product and Sales Teams: To understand market challenges and recent fraud trend or complaints related to fraud.
- Business: To align on the RCU controls that directly impacts the business processes, including Cost, TAT or Customer Experience
- External Clients: Vendors & Channel Partners: Need to connect specially with Business channel partners on fraud awareness / Providing training / for investigation point of view.
- Total Team Size: 0
- Number of Direct Reports: 0
- Number of Indirect Reports: 0
- Number of Outsourced employees: 0
Skills and Knowledge (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent)
Educational Qualifications a) Minimum Qualification: Graduation (BE/ BTech/ MCA, MBA (IT/ Operations) preferred)
Work Experience Should at least have 2-3 years of experience in similar industry.
Must have Good Excel knowledge. Having SQL & Power BI knowledge would be preferred.
Good knowledge of Credit Card business.
Sourced from naukri
Skills
Customer ServiceCustomer ExperienceAutomationFraud MonitoringField InvestigationDashboardRoot Cause AnalysisPower BiSQLcredit cardoperationsSalesfinance
About Bajaj Finance
Bajaj Finance
NBFC
64.1k+
employees
1987
39 years old
Pune, Maharashtra
India
About
Bajaj Auto Finance offers Two Wheeler loans, Three Wheeler loans & Quote Loan at low-interest rates.
Industries
NBFCFinancial Services
Employees rate it well for
Work Life Balance807Salary796Work Culture632Work Environment356Career Growth348
Find them on