Manager - MFI Human Resources

Job Purpose


This position is open with Bajaj Finance ltd.
To direct, control and supervise the support services at branch level to facilitate its success. Ensure free flow of communication and efficient use of resources throughout branches and play vital role for sourcing properties, handover to business, ensuring smooth functioning of day-to-day operations at branches including branches opening, security, housekeeping, employee welfare and smooth flow of other amenities. Essentially looking after implementation of necessary measures and policies at branch level in different capacities for administration and cost control to do its work.


Duties and Responsibilities


3.PRINCIPAL ACCOUNTABILITIES
(Accountabilities associated with the job)
Infrastructure
Property Sourcing
Documentation Legal Report Lease Deed
Landlord Scope of Works
Furnishing Works
Handover to Business
General Administration
Branch Maintenance
Workstation Allocation
General Stationery Procurement and Issuance
Branches Petty Cash
Vendor Management
Identification of suitable vendors
Fetching Quotes and negotiations
Vendor Code Creation
Annual Maintenance Contracts
Service Level Agreements
Facilities Management
Monitoring House Keeping Services
Serving Month end snacks
Deployment of Coffee Day Machine Micro Oven as per metrics
Repair Maintenance
Furniture Equipment Repairs
Periodic General Services for critical equipment
Security Management
Deployment of Security Guards
Monitoring CCTV IAS
People Management
Team Orientation Team Development

4.MAJOR CHALLENGES
(Challenges faced on an on-going basis in carrying out the job)

Seat Shortage Issues

Employee Parking issues Insufficient Parking Space and Improper Parking

Customer Parking issues Police Complaints

Customer nuisance easy access to working areas

Vendor Support on Critical Equipment failure resolutions

Landlords GST rental payments

Vendor Bill Payments Huge delay in payments abrupt blockage of vendor codes by PE team

No proper communication from HO on vendor payments and Purchase Order Generations

Petty Cash Reimbursements

IT Team Support on branch network printer issues

Labour officials visits legal notices

Electricity failure complaints

Courier dispatch, delay in delivery non-delivery issues

5.DECISIONS
(Key decisions taken by job holder at his/her end)

Suitable New Properties identification, shortlist and recommend

New Property Layout Modifications

Additional furnishing works at new sites

Additional Seats creation in existing premises

Local Purchase using petty cash

Electricity charges payment through landlords

Housekeeping Security manpower replacements work schedule

Housekeeping Security Agencies Changing

Non-PO Repair Maintenance works through petty cash

Branches requirements indent raising to concern teams / SPOC

General Stationery Procurement through work store

Local Vendor Identification and finalization

Branches Closure Open during emergency

Branches Floor Access restriction to employees, third parties and customers

Parking space allotment

Asset Transfer to other locations and scrapping

Shredding unwanted documents from branches

6.INTERACTIONS
(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)

Internal Clients
Roles you need to interact with inside the organization to enable success in your day to day work

Need to address Branch Emp

Required Qualifications and Experience


Educational Qualifications
a)Qualifications
Master of Business Administration (or) Master of Commerce (or) Master Of Arts (or) Master of Public Administration (or) Commerce Graduate (or) Arts Graduate

b)Work Experience
Minimum 5 Years of Experience