Manager - Merchant Acquisition & Partnerships
Newbazaar Technologies · Mumbai · onsite · Posted 1d ago
Undisclosed4–8 yrsfulltimeSourced from
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About this role
Role Overview
The Merchant Acquisition Manager is responsible for driving the expansion of our merchant acceptance network across online (Payment Gateway, SDKs, checkout APIs) and offline/omnichannel (Smart POS, QR, soundboxes, sound-based payments) channels. This individual will identify high-growth merchants, navigate enterprise and mid-market commercial discussions, negotiate Merchant Discount Rates (MDR) and processing fees, and oversee smooth onboarding through go-live and activation. The primary mandate is scaling Total Payment Volume and expanding the company s digital payments market share.
Key Responsibilities
1. Business Development & Pipeline Generation
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- Identify, prospect, and acquire mid-market, D2C, e-commerce, and enterprise merchants across target verticals (Retail, Travel, Healthcare, Education, SaaS, and Gig Economy).
- Manage the full enterprise/B2B sales cycle from cold outreach and discovery to solution demonstration, commercial closing, and contract execution.
- Build strategic partnerships with platform integrators, e-commerce platforms (Shopify, WooCommerce, Magento), ERP vendors, and system integrators to establish inbound acquisition funnels.
2. Solution Consulting & Commercial Negotiation
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- Conduct detailed consultations to map merchant checkout flows, drop-off pain points, payment failure rates, and settlement cycles to the companys aggregator solutions.
- Structure commercially competitive yet margin-positive contracts, balancing MDR, platform fees, setup costs, settlement timeframes ( , , instant payouts), and chargeback liabilities.
- Cross-sell value-added financial products, including instant payouts, recurring billing/e-mandates, BNPL/EMI integrations, working capital financing, and fraud mitigation tools.
3. Onboarding, Integration & Go-Live Management
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- Partner with the Technical Solutions / Integration Engineering team to ensure seamless API and SDK deployment on merchant platforms.
- Coordinate with Risk, Compliance, and Underwriting teams to navigate Know Your Customer/Business (KYC/KYB), Merchant Category Code (MCC) classification, and regulatory compliance standards.
- Track pipeline velocity to minimize onboarding turnaround time (TAT) and prevent drop-offs between contract signing and the first live transaction.
4. Portfolio Activation & Early Ramp-Up
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- Own merchant activation and volume ramp-up for the first 60-90 days post-go-live to guarantee transaction velocity and wallet-share dominance.
- Analyze transaction analytics, success rates, route optimization, and failover configurations to troubleshoot early integration issues and ensure high authorization rates.
Handoff stabilized, high-performing accounts to the Key Account Management (KAM) team with comprehensive performance and revenue profiles
Required Qualifications & Experience
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- Education: Bachelor s degree in Business, Marketing, Finance, Computer Science, or a related field; MBA is preferred.
- Experience: 4-8 years of documented B2B sales, enterprise business development, or alliance management experience within a Payment Aggregator (PA), Payment Gateway (PG), Merchant Acquiring Bank, or Fintech company.
- Domain Knowledge:
- Comprehensive understanding of online and offline payment rails (Cards, UPI, Net Banking, Wallets, NACH/e-mandates, POS, Soundbox).
- Sound knowledge of interchange economics, card brand scheme rules (Visa, Mastercard, RuPay), and central bank payment aggregator regulations.
- Familiarity with technical integration mechanics (REST APIs, webhooks, mobile SDKs, server-to-server calls).
- Sales Track Record: Consistent history of meeting or exceeding quarterly and annual net revenue.
- Communication & Negotiation: Exceptional presentation, objection handling, and contract negotiation capabilities.
Preferred Competencies
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- Established network of executive and operational contacts within mid-market and enterprise D2C, retail, or tech ecosystems.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
emiBillingkey account managementMCCAnalyticsHealthcarebusiness development managerERPunderwritingoperations
About Newbazaar Technologies
Newbazaar Technologies
25
employees
2020
6 years old
Mumbai
US
₹11L PA avg
Avg at Newbazaar Technologies
About
Newbazaar Technologies operates as a digital finance platform enabling consumers to purchase products and services on EMI digitally and instantly. The company has partnered with over 40,000 merchants, 200+ brands, and 10+ lenders to facilitate these transactions. It focuses on enhancing sales growth across various product categories including consumer durables, health, and lifestyle furnishing.
The organization emphasizes building strong relationships with partners and merchants, ensuring regular transactions on its platform. Newbazaar Technologies aims to provide excellent opportunities for career growth in the fintech and financial services industry, promoting based on performance and competency.
Industries
Financial ServicesFinTechPayments
Employee ratings
10 reviews
3.5/ 5
Culture
2.9
Career growth
2.6
Work-life
3.3
Employees rate it well for
Compensation & Benefits37Work-Life Balance36
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