Manager || Kolkata and Mumbai - Transport Manager

Delhivery is Indias leading fulfillment platform for digital commerce. With its nationwide network extending beyond 18,000 pin codes and 2,500 cities, the company provides a full suite of logistics services such as express parcel transportation, LTL and FTL freight, reverse logistics, cross-border, B2B & B2C warehousing, and technology services.

Delhivery has successfully fulfilled over 550 million transactions since inception and today works with over 10,000 direct customers, including large and small e-commerce participants, SMEs, and over 350 leading enterprises and brands.

Vision Since its inception in 2011, Delhivery has become one of Indias leading supply chain services companies. Our vision is to become the operating system for commerce in India through a combination of world-class infrastructure, high-quality logistics operations, and cutting-edge engineering and technology capabilities.

Location: Mumbai and Kolkata

Department: Fleet Operations

Role Overview Manager (Fleet Operations)

We are looking for a highly analytical and strategic professional to join our Fleet Operations team as a Manager / Senior Manager This role will be responsible for driving cost governance, network profitability, service performance management, and data-driven decision making across Delhiverys end-to-end logistics network (FTL, PTL, and Last Mile).

The candidate will partner closely with Operations, Finance, Network Planning, and Vendor Management teams to ensure cost optimization, operational efficiency, and service excellence across the fleet ecosystem. The role also involves leading analytics initiatives, improving data integrity, and driving automation in fleet cost and performance management.

Key Responsibilities (KRAs)

Cost Governance & Profitability Management

Own and drive freight and fleet cost governance across regions and service lines (FTL, PTL, Last Mile).

Lead lane-level profitability analysis and identify opportunities for cost optimization and network efficiency.

Monitor and eliminate cost leakages between proposed, approved, and actual freight costs through structured audits and controls.

Partner with Finance teams to drive accurate cost forecasting and budgeting for fleet operations. Operational Performance & Network Analytics

Track and improve service performance metrics including on-time reporting, route adherence, and delivery SLAs.

Drive network performance analytics to identify operational bottlenecks and recommend scalable solutions.

Build frameworks to optimize fleet utilization and route efficiency. Data & Business Intelligence

Lead the development of advanced dashboards, MIS, and analytical reports for weekly, monthly, and quarterly business reviews.

Utilize SQL and data analytics tools to extract insights and support strategic decision-making.

Drive data integrity, automation, and standardization of fleet operations reporting. Stakeholder & Vendor Management

Collaborate with Vendor Management, Finance, and Operations teams to validate and approve vendor payments and cost structures.

Work closely with cross-functional leadership to design scalable fleet cost management frameworks.

Support negotiations and vendor performance monitoring through data-backed insights. Process Improvement & Automation

Identify opportunities to automate manual processes in fleet cost tracking and reporting.

Implement data-driven operational improvements and cost optimization initiatives across the logistics network.

Skills & Qualifications

Graduate/Postgraduate in Engineering, Commerce, Economics, Business Analytics, or related analytical field.

610 years of experience in logistics, supply chain analytics, fleet operations, or business analytics.

Strong expertise in Excel / Google Sheets (advanced formulas, pivot tables, dashboards).

Proficiency in SQL and data analysis tools for large dataset management.

Strong analytical thinking, stakeholder management, and problem-solving skills.

Experience in logistics network analytics, freight cost management, or supply chain optimization preferred.

High ownership mindset with ability to drive cross-functional initiatives and influence decision-making.

What You’ll Gain

Opportunity to lead analytics for one of India’s largest fleet and logistics networks.

Exposure to Pan-India freight cost strategy and network optimization.

Work closely with senior leaders across Operations, Finance, and Network Planning.

Be part of Delhivery’s data-driven and scalable logistics ecosystem.