Manager - IT Vendor Management

• Qualification: A bachelor s degree in business, information systems, computer science, finance, analytics, or a related discipline.

• Manage enterprise software demand, including intake, validation, prioritization, forecasting, and ongoing tracking. Validate requests against inventory, existing entitlements, approved standards, usage data, and technology roadmaps to recommend appropriate fulfillment paths.
• Interpret software licensing models and conduct effective license position and compliance reviews by reconciling entitlement records, deployment information, user allocations, inventory, usage, and publisher-specific rules to identify underutilization, over-deployment, duplicate capabilities, compliance exposure, and optimization opportunities.
• Track renewals and subscriptions, create demand forecasts, and develop dashboards and management reporting covering demand, fulfillment, utilization, compliance exceptions, renewal readiness, product rationalization, technology spend, budgets, forecasts, allocations, variances, and operational performance.
• Apply AI-enabled analytics and automation to demand forecasting, spend anomaly detection, license optimization, compliance monitoring, renewal readiness, and reporting. Define, develop, test, deploy, and manage AI agents with appropriate human oversight, role-based access, data privacy, model and prompt controls, traceability, accuracy monitoring, exception escalation, and continuous improvement.
• Maintain data quality standards, controls, procedures, decision records, evidence, and audit-ready documentation. Research licensing and technology changes, partner with application owners, architecture, cybersecurity, infrastructure, finance, legal, risk, and other stakeholders, and support software standardization, catalog governance, rationalization, reclamation, reharvesting, and retirement initiatives.

Support enterprise technology demand management, software asset governance, license compliance, and decision intelligence, maintain an accurate view of software demand, entitlements, consumption, renewals, and licensing metrics across the technology portfolio.

Partner with application owners, architecture, cybersecurity, infrastructure, finance, legal, risk, and other stakeholders. You will bring a detail-oriented, analytical, and customer-service-focused approach, translating complex licensing, usage, compliance, and technology information into clear business insights and actionable recommendations.