PUNE · FULLTIME
Manager - IT Operations & Infrastructure

Tata Communications
Pune · onsite · Posted 12d ago
Sourced from
Undisclosed12–17 yrsfulltimePune
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Section · 01
About this role
Lead Server, Virtualization Cloud Infrastructure
Purpose of Role:
Lead own the complete lifecycle management for physical servers, virtualization (VMware KVM), cloud (AWS), storage (HPE SAN/MSA), backup, and monitoring platforms supporting the IT Operations infrastructure. Drive strategy,modernizationand vendor partnerships.
Key Responsibilities:
- Infrastructure ownership design, deploy,operate, andoptimizeHPE Synergy / Blade Servers / SAN switches, HPE MSA storage, VMware KVM virtualization, AWS cloud infrastructure, backup systems, Zabbix monitoring, rack servers.
- Operations management full server, storage, virtualization cloud operations, incident and problem management, SLA oversight.
- Lifecycle management hardware firmware lifecycle planning, OS and VMware lifecycle, storageexpirationtracking, planning refresh/upgrade programs.
- Security compliance server hardening, patch management, vulnerability/PT remediation, audit support.
- Capacity planning forecast compute storage growth, cloud resource planning, virtualization capacity optimization.
- Business continuity DR DR planning testing, backup governance restore validation, BCmetricsreporting.
- Vendor management maintainOEM partnerships (HPE [hardware], VMware [virtualization], AWS [cloud], third party support), coordinate AMC/support contracts, manage escalations.
- Strategy roadmap define technology roadmap, modernization initiatives, automation, infrastructure optimization, cost control.
- Team leadership mentor, train manage team of server engineers, performance reviews, align tasks to business requirements.
Required Experience Skills:
- 612 years in enterprise server infrastructure, virtualization cloud administration, with 35 years ina leadershipor senior L3 role.
- Proventrack recordwith HPE Synergy/Blade, VMware vSphere (VCP), KVM, AWS (VPC, IAM, EC2), SAN technologies (HPE MSA/SAN), backupsystemsand Zabbix monitoring.
- Expertisein lifecycle planning, capacity forecasting, and asset management.
- Strong security skills: Windows/Linux hardening, patchmgmtworkflows, vulnerability remediation, audit support.
- Excellent vendor relationshipmgmtwith HPE, VMware, AWS; experience negotiating AMC contracts.
- Leadership: ability to lead 510 engineers, manage projects, stakeholdercommunicationand technology implementation.
Preferred Certifications Qualifications:
- VMware VCP (mandatory)
- AWS Certified (Associate)
- HPE Infrastructure certifications
- Microsoft Certified: Windows Server
- Red Hat Certified Engineer/Administrator
- ITIL Foundation
Competencies:
- Strategic thinking and planning
- Team leadership and mentorship
- Excellent communication skills
- Vendor and stakeholder management
Reporting Relationships:
Reports to Head of IT Operations; leadsServerCloud Infrastructure team.
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Section · 02
Skills
AutomationCloud Operationsbusiness continuityAsset ManagementBcamazon web servicesBusiness RequirementsAudit SupportCloud AdministrationAWS EC2Cloud InfrastructurecloudCommunication SkillsAdministrationAWS Certifiedcompliance
Section · Company
About Tata Communications

Tata Communications
Telecom
5.9k+
employees
1986
40 years old
Mumbai, Maharashtra
India
About
Tata Communications facilitates digital transformation for enterprises worldwide, enhancing connectivity, cloud solutions, and operational efficiency through advanced services.
Industries
Telecom
Employee ratings
4,031 reviews
3.9/ 5
Culture
3.8
Career growth
3.0
Work-life
3.9
Employees rate it well for
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