Manager - IP/MPLS (Juniper) L2|L3 Support
Tata Communications · Pune · onsite · Posted today
Undisclosed8–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Key Competencies
Key Responsibilities
Education Certification
- 8-10 years of experience in a Telecom/Internet Service provider's IP/MPLS operations environment and/or NOC (Network Operations Centre).
- Experience in the field of IP networks OM and Provisioning
- Good understanding of IP/MPLS L2/L3 VPNs, BGP, MPLS TE
- Excellent troubleshooting skills for L2 /L3 protocols is a must.
- Extensive hands-on experience on Cisco and Juniper devices associated technologies
- Good experience on Mikrotik devices.
- Good understanding of Metro-E networks and Broadband networks.
- Understanding of Network Management Systems, willingness to learn and manage NMS servers for the network.
- Hands on experience on Wireless, SDWAN and optical networks will be an added advantage
Key Responsibilities
- IP/MPLS core network surveillance across Africa and Europe where Customer has presence in a 24x7 environment.
- IP/MPLS core network and customer services related trouble ticket handling
- Handling customer related escalations from Level-1 team and reports generation as and when required.
- Root cause analysis of logged trouble tickets.
- Handling routine checks for the IP/MPLS network as per laid out Customer support processes, procedures and KPIs.
- The engineer is expected to solve complex problems that require substantial analysis and investigation related to network and system performance.
- Ability to work independently, evaluate customer requirements and recommend solutions.
- Work with cross-functional teams to define, propose, and deliver innovative solutions.
Education Certification
- Graduate in either Telecommunication, /Computer-Science/ Electrical Electronics Engineering or related fields
- CCNA and JNCIA certifications a must.
- MTCNA, CCNP and JNCIS certifications are also preferred but not a must.
Sourced from naukri
Skills
Customer SupportTelecommunicationNOCCore NetworkCCNPjuniperMPLS NetworkRoot Cause AnalysisCCNAElectronics Engineeringoptical networksL3 SupportNetwork ManagementoperationsMPLSCiscoTelecomNetwork Operations
About Tata Communications
Tata Communications
Telecom
5.9k+
employees
1986
40 years old
Mumbai, Maharashtra
India
About
Tata Communications facilitates digital transformation for enterprises worldwide, enhancing connectivity, cloud solutions, and operational efficiency through advanced services.
Industries
Telecom
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