Manager - Insurance Business
Bajaj Finance · Pune · onsite · Posted 35d ago
Undisclosed5–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
This position is open with Bajaj Finance ltd.
Responsibilities - Collections
- Drive desired efficiency on Collection / persistency to support verticals PL
- Engage with both TB Field teams to drive collections calling visits ( On Roll Off Roll )
- Create easy dashboards to sensitize teams on collections waterfall, through constant dashboards everyday
- Ensure team guidance for driving DRR and Shortfall coverages
- Customer services Ensure real time customer query/escalation closure with effective coordination with all stakeholder (Ops/IT/Analytics/ Partner Etc)
- Daily Con-call with teams across the country (Both TB Field)
- Guide team in data analysis of high/ avg / low performers, engage with managers Individual Contributors to drive on expectations and drop coverages
- Analyse trend of bounce and suggest Drive betterment on Bounce/Cancellations trend
- Generate ideas and provide suggestions for improving Collections effectiveness and efficiency
- Capability build, APP, System ETC for effective collections activities
- Team Manager - manage a team of off roll on roll staff
- Subject matter expert in insurance product Collections process
- Work in synergies with business planning on change management (product process changes etc.), top line/bottom line, cancellation collection control
- Cancellations Control Ensure onus on cancellations minimization
- Ensure optimum efficiency on Penal income
- Education qualification: MBA Marketing Sales
- Should have 5-6 years+ of prior experience in relevant roles, preferably in financial services
- Must possess good Insurance Product, analytical skills, communication and interpersonal skills
- Should be able to understand and identify patterns for projections on CE%
- Should be able to apply business sense on tele Sales Insurance Field verticals
- Be familiar with Insurance products (Group / Retail Products)
Sourced from naukri
Skills
Collections Processretailanalytical thinkingsubject matter expertChange ManagementAnalyticsInsurance ProductsBusiness PlanningSalesFinancial Servicesdata analysisfinancemarketingCommunication And Interpersonal Skills
About Bajaj Finance
Bajaj Finance
NBFC
64.1k+
employees
1987
39 years old
Pune, Maharashtra
India
About
Bajaj Auto Finance offers Two Wheeler loans, Three Wheeler loans & Quote Loan at low-interest rates.
Industries
NBFCFinancial Services
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