Manager - Immigration

Job Title: Manager Immigration

Job Location: Cybercity, Magarpatta, Pune (On-site, No Work from Home)

Qualification: Any Graduate or Post Graduate (LLB/LLM preferred)

Experience: 3 - 5 years of experience managing outbound work permit processes (from India to the world) for mid-sized and large clients, ensuring end to end compliance with immigration laws and regulations.

Reporting To: Assistant General Manager - Global Mobility

Job Summary: The Manager Immigration will be primarily responsible for pre-sales support, providing expert immigration knowledge to the sales teams, and will also be responsible for key account management. This position will oversee and manage end-to-end immigration processes, ensuring compliance with the laws and regulations of multiple countries. This role involves collaborating with international immigration lawyers, streamlining country-specific procedures, and managing document authentication, work permits, post-landing compliances, and fee structures in alignment with the requirements of the sales teams and the clients.

Key Responsibilities:

o Manage the complete lifecycle of work visa applications, extensions, amendments, and transfers for employees across various countries.

o Provide pre-sales support by offering immigration expertise to sales teams, including country-specific visa processes, documentation, and compliance requirements.

o Liaise with employees, overseas immigration partners, legal counsel, and government authorities to facilitate timely and compliant visa processing.

o Conduct research on immigration laws and visa procedures across key markets and stay updated with regulatory changes.

o Develop and document standard operating procedures (SOPs), internal checklists, and workflow documents in collaboration with international partners.

o Identify, onboard, and manage global immigration partners while negotiating competitive pricing and service-level agreements.

o Ensure strict compliance with immigration laws, labour regulations, and internal company policies across all operations.

o Maintain comprehensive records of communications, partner agreements, and immigration processes.

o Ability to manage multiple cases simultaneously with attention to details.

o Oversee document authentication processes including notarization, attestation, and apostille for visa-related documentation.

o Take ownership of account management for clients signed up by the Sales team, assisting their document authentication needs.

Key Skills and Other Traits:

o Excellent oral and written communication skills in English.

o Strong Knowledge of immigration laws, visa categories and regulatory requirements.

o Strong negotiation skills with the ability to collaborate effectively.

o Attention to detail and strong observational skills.

o Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

o Willingness to occasionally travel within Pune.

o Problem solving and decision-making ability under tight deadlines.

o Must possess a Two/Four-Wheeler and be based in Pune.