Manager - Human Resources

Position Profile - HR Manager

Company: Indian GCC of an US Based Business Consulting and Technology Services Company.

Location: Pune, INDIA (Work from Office)

Role Summary:

- The HR Manager will be responsible for managing and strengthening end-to-end Human Resources operations with a structured, strategic, and employee-centric approach. The role will focus on implementing HR policies and procedures, supporting organizational growth, driving employee engagement & performance management processes, and ensuring smooth HR operations.

- The incumbent will work closely with business leaders and employees to create a positive work environment, improve organizational effectiveness, and support workforce development initiatives. This role requires a proactive HR professional with strong execution capability, excellent interpersonal skills, and the ability to manage HR functions in a fast-paced and evolving business environment.

Essential Functions & Key responsibilities:

HR Operations & Process Management

- Plan, develop, and implement HR strategies, policies, and operational procedures aligned with business requirements.

- Establish and streamline HR processes suitable for a growing organization with global operations.

- Ensure HR operational policies and procedures are consistently adhered to and continuously improved.

- Maintain employee records, documentation, and HR databases with accuracy and confidentiality.

Employee Engagement & Relations

- Act as a key HR point of contact and trusted advisor for employees and business leaders.

- Conduct engagement activities, team-building initiatives, and employee welfare programs.

- Enhance employee satisfaction by addressing concerns promptly and implementing engagement initiatives.

- Handle employee relations matters professionally while promoting a positive and collaborative work culture.

Management & Capability Development

- Coordinate and manage performance review cycles in collaboration with reporting managers.

- Support implementation and monitoring of performance management systems and ensure process adherence.

- Conduct and coordinate training and development programs to enhance employee capabilities and skillsets.

- Support organizational learning initiatives and employee growth programs.

Payroll, Benefits & HR Administration

- Coordinate payroll processing with the finance team as per defined timelines.

- Administer employee benefits programs including leave management, insurance, wellness initiatives, and related HR policies.

- Ensure smooth execution of employee lifecycle processes including onboarding, confirmations, transfers, and exits.

- Support HR audits, reporting, and documentation requirements.

HR Compliance & Governance

- Ensure compliance with organizational policies and applicable labour regulations.

- Work closely with the Information Security team to ensure adherence to ISO 27K and related HR compliance requirements.

- Maintain process discipline, policy governance, and documentation standards across HR functions.

- Handle miscellaneous HR operational responsibilities assigned by management from time to time.

Candidate's Profile

Essential Qualifications:

Bachelor's in Science or Post Graduate with MBA - HR or equivalent qualification in Human Resources Management.

Experience:

- 6+ years of relevant experience in HR Generalist functions including Onboarding, Induction,

- Performance Management System, Policies Implementation, Employee Engagement, Team Management and HR Strategy Development.

- Experience working with IT companies and handling HR operations in a global environment will be preferred.

Skills, Knowledge, and Abilities:

- Excellent written and verbal communication skills with strong interpersonal abilities.

- Strong problem-solving, analytical thinking, and decision-making capability.

- Demonstrated ability to define HR strategies and execute them effectively.

- Ability to manage multiple priorities independently in a fast-paced environment.

- Strong stakeholder management and collaboration skills across all organizational levels.

- Proficiency in MS Office Suite (Word, Excel, PowerPoint) and Google Workspace applications.

- Experience using HR software tools such as HRMS, and Payroll systems.

- Proactive, detail-oriented, and adaptable approach toward organizational and workforce changes.

- Strong team management and employee relationship handling capabilities.

- Ability to maintain confidentiality, professionalism, and process discipline in HR operations.