Manager Human Resources Service Center
Fedex · Hyderabad · onsite · Posted today
Undisclosed4–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage daily operations of the Human Resources Service Center and ensure timely delivery of HR services to employees.
- Lead the HR service team in handling employee queries related to payroll, benefits, leave, attendance, onboarding, and HR policies.
- Develop and implement standardized HR processes, service procedures, and operational guidelines.
- Monitor service-level agreements (SLAs), response times, query resolution rates, and employee satisfaction metrics.
- Oversee HR case management systems, employee databases, and service request tracking.
- Ensure accurate maintenance of employee records and confidentiality of sensitive HR information.
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Sourced from naukri
Skills
AutomationTrend AnalysisService Managementlmshuman resourcesdelivery operationssegmentationCompensation And BenefitsAnalyticsExpress.jsTransportationexperience designHR toolsSupply Chainoperationsbusiness strategyArtificial Intelligence
About Fedex
Fedex
1973
53 years old
Memphis
United States
About
FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we?????ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better.