Manager-HR

1. HR Operations

• Manage day-to-day HR operations and ensure smooth execution of HR policies and procedures.
• Maintain employee records, attendance, leave, transfers, promotions and other HR documentation.
• Ensure effective onboarding, induction and employee lifecycle management.
• Coordinate with all departments to address manpower and employee-related requirements.

2. Recruitment & Manpower Planning

• Handle end-to-end recruitment for operational and managerial positions.
• Prepare manpower requirements in coordination with Department Heads.
• Source, screen, interview and coordinate selection of candidates.
• Ensure timely manpower deployment as per approved staffing budgets.
• Develop talent pipelines for critical hospitality positions.

3. Employee Relations & Engagement

• Maintain healthy employee relations and a positive workplace environment.
• Handle employee grievances, disciplinary matters and workplace conflicts.
• Conduct employee engagement activities, welfare initiatives and HR interventions.
• Promote a strong service culture and employee-centric work environment.

4. Performance Management

• Coordinate the hotel's Performance Management System (PMS).
• Ensure timely completion of performance reviews and appraisals.
• Support Department Heads in goal setting, performance evaluation and improvement plans.
• Identify high-potential employees and support succession planning.

5. Payroll & Attendance

• Coordinate monthly payroll inputs including attendance, leave, overtime, incentives and other employee-related data.
• Ensure accuracy of payroll-related information and timely submission.
• Monitor attendance and manpower productivity.
• Coordinate with Finance/Payroll teams for salary-related matters.

6. Statutory Compliance

• Ensure compliance with applicable labour laws and statutory requirements.
• Coordinate PF, ESIC, Professional Tax, Bonus, Gratuity, Minimum Wages and other applicable compliances.
• Maintain statutory registers, records and documentation.
• Support internal and external HR audits.

7. Employee Welfare

• Manage employee welfare initiatives, staff facilities and employee communication.
• Monitor staff accommodation, cafeteria, uniforms, transportation and other welfare facilities where applicable.
• Coordinate medical check-ups, safety initiatives, celebrations and employee welfare programs.

8. HR Policies & SOPs

• Implement HR policies, procedures and SOPs across the hotel.
• Ensure employees and HODs understand and follow organizational policies.
• Review HR processes and recommend improvements where required.

9. HR MIS & Reporting

• Prepare and maintain HR MIS covering manpower, attrition, recruitment, absenteeism, overtime, training and employee engagement.
• Analyse HR data and provide actionable insights to management.
• Track manpower cost, productivity and employee turnover.

10. Hotel Operations & Management Coordination

• Work closely with HODs to understand operational manpower and people-related challenges.
• Participate in management meetings and contribute to business and workforce decisions.
• Ensure HR practices support guest satisfaction, service standards and the hotel's brand values.
• Act as a bridge between employees, Department Heads and senior management.