Manager -HR, Payroll N Compliance

Roles & Responsibilities:

• Oversee and manage end-to-end client engagements relating to payroll, post-payroll activities, establishment compliances, employment documentation, statutory compliances, labour law advisory, due diligence assignments, and other related HR compliance services.
• Own and manage a portfolio of client engagements, ensuring timely, accurate, and high-quality delivery of services in accordance with the agreed scope of engagement.
• Lead, mentor, and manage a team of 56 professionals responsible for servicing multiple client engagements, ensuring effective workload planning, productivity, and capability development.
• Build and maintain strong client relationships by serving as the primary point of contact, proactively addressing client concerns, feedback, and service requirements to ensure a high level of client satisfaction.
• Advise and support clients on employment-related matters, including employment documentation, compensation structuring, HR policies, statutory compliance requirements, and labour law-related queries.
• Provide timely guidance to clients on changes in labour laws and other employment-related legislations and support them in implementing the required changes.
• Review and oversee payroll, compliance, advisory, and other client deliverables to ensure accuracy, quality, adherence to statutory requirements, and timely completion.
• Establish, review, and continuously enhance internal workflows, SOPs, and operational processes to improve efficiency, quality, and consistency in service delivery.
• Identify process gaps and opportunities for improvement, implement appropriate solutions, and monitor outcomes to enhance operational efficiency and service quality.
• Act as the primary escalation point for client and operational issues and ensure timely resolution through effective stakeholder management.
• Provide regular updates to the Reporting Manager and Management on client engagements, team performance, operational metrics, key risks, and improvement initiatives.
• Perform any other responsibilities assigned by the Management from time to time.

Skills & Competency:

1. Excellent knowledge in HR, Payroll and Statutory compliance.

2. Excellent Interpersonal & Leadership Skills.

3. Good communication skills [English - Written & Spoken compulsory]

4. Working experience on various payroll & compliance software

5. Knowledge sharing and professional insights on HR related queries or updates

Qualification and Work Experience:

- Post Graduate in HR specialization with 10+ years’ experience

- Preferably Female candidates with an age group of 30-40 years.

Location: Chennai