Manager - Guest Relations

Role & responsibilities:

• Counsel visitors and convince them to register.
• Answering phone calls and keeping records of all enquires.
• Follow Up on Leads.
• Ensure achievement of sales targets. Maintain good relations with all guests. .
• Correspond with members and coaching participants.
• Maintain records of all registrations.
• Management of activities at the center and general center maintenance.

Preferred candidate profile:

• Must have at least 4 years of experience in sales of services, Customer facing role.
• Personality: Cheerful, outgoing disposition with high standards of personal hygiene and corporate grooming.
• Self-driven with strong adherence to deadlines.
• Strong communication and counselling skills.
• Excellent problem-solving and customer service skills.
• Should be energetic with a passion to learn and grow.
• Working knowledge of MS Office, Internet, etc.
• Ability to work flexible hours in a fast-paced environment