Manager - Finance

Finance Manager - Duties & Taxes:

Looking only for Female candidates - We need candidates who have 12+ years of experience into RTR with MBA finance plus CA inter/ Only CA candidates.

Job Summary:

The Finance Manager - Duties & Taxes will lead the Duties & Taxes function within Record to Report (RTR), with responsibility for accounting, compliance, controls, reconciliations and governance. The role will manage a finance team, drive stakeholder alignment across business units and regions, and lead process transitions and continuous improvement initiatives using Quality Decision Making (QDM) and Lean/Six Sigma methodologies.

Note: This is a functional finance role managing the Duties & Taxes process within RTR and is not a taxation-focused role.

Key Responsibilities:

Leadership & People Management:

- Lead, mentor and develop a high-performing Duties & Taxes finance team.

- Set objectives, conduct performance reviews and support employee development.

- Manage workload allocation, RACI, succession planning and team capability building.

- Promote accuracy, ownership and continuous improvement within the team.

Stakeholder Management & Governance:

- Partner with Finance Leadership and cross-functional teams to align on policies, transaction treatment and risk management.

- Represent the function in SteerCo/PMO forums and present dashboards, issue logs and remediation plans.

- Manage interactions with external consultants and auditors.

- Drive timely resolution of complex issues and escalations.

Accounting, Compliance & Controls:

- Oversee accounting for customs duties and taxes paid at clearance and customer re-billing.

- Ensure accuracy of GL accounting, provisions, accruals, true-ups and journal approvals.

- Oversee Balance Sheet reconciliations and ensure timely resolution of aged items.

- Maintain strong internal controls, including approvals, segregation of duties and data-quality checks.

- Ensure audit readiness and closure of control gaps and audit observations.

Process Transition & Continuous Improvement:

- Lead transition of Duties & Taxes processes to new operating models.

- Apply QDM, Lean/Six Sigma and structured problem-solving methodologies.

- Drive process improvement using DMAIC, Kaizen, root-cause analysis and value-stream mapping.

- Develop future-state process maps, SOPs, RACI, control matrices and SLAs/OLAs.

- Identify opportunities for automation and standardization.

- Lead Knowledge Transfer (KT), training, change management, hypercare and process stabilization.

Technology & Data:

- Partner with IT on system design, configuration and process enhancements.

- Improve data quality through standardized templates, validations and reconciliations.

- Develop dashboards and reporting using Advanced Excel / Power BI.

- Implement exception monitoring and metrics dashboards for proactive risk management.

Required Skills & Qualifications:

Education:

- Bachelor's / Master's degree in Accounting, Finance or related field.

- Professional qualification such as CA / CPA / ACCA or equivalent preferred.

Experience:

- 12 years of overall Finance experience.

- 3 - 5 years of people management experience.

- Experience in finance process transition and continuous improvement.

Functional Skills:

- Strong understanding of accounting principles, GL controls and reconciliations.

- Experience in Duties & Taxes accounting, P2P/RTR or related finance operations.

- Strong stakeholder and team management skills.

- Experience with ERP systems such as SAP, Oracle or MS Dynamics.

- Advanced Excel skills including PivotTables, Lookups and Power Query.

- Power BI/dashboarding experience preferred.

- Lean/Six Sigma experience or certification preferred.

- Exposure to Shared Services / GBS environments preferred.

Key Competencies:

- Analytical and structured problem-solving.

- Strong stakeholder management.

- Decision-making and attention to detail.

- Process improvement mindset.

- Clear communication and influencing skills.

- Strong ownership and deadline discipline.

Key Performance Indicators:

- Compliance and on-time completion.

- Posting accuracy and reconciliation quality.

- Audit query and control-gap closure.

- SLA adherence and process efficiency.

- Cycle-time and automation improvements.

- Stakeholder satisfaction.

- Team performance, retention and capability development.

- Continuous improvement benefits delivered.