Manager Finance - Cargowise (AP/AR/GL)

Role Purpose:

Responsible for leading financial reporting and compliance, ensuring accurate statements, and delivering strategic insights to senior leadership. The role drives performance analysis, supports decision-making, and implements process improvements while managing a team and ensuring adherence to global standards.

Key Role Responsibilities:

Production & Service Delivery

• Lead and manage the team responsible to process the financial transactions in CargoWise, ensuring accuracy, completeness, and timely processing.
• Oversee invoice validation, payment processing, receipt creation, and receipt application in Oracle Fusion/Cargo Wise
• Ensure timely completion of supplier SOA reconciliations, bank reconciliations, and month-end close activities.
• Monitor service delivery against agreed SLAs, KPIs, and quality standards.
• Review and analyse shipment-level, customer-level, and GP profitability reports to provide meaningful business insights.
• Ensure compliance with financial controls, company policies, and audit requirements.
• Drive resolution of operational issues and process exceptions to maintain smooth business operations.

Team Management

• Lead, coach, and develop the Forwarding Finance team to achieve operational and performance objectives.
• Manage team capacity, workload allocation, and resource planning to ensure optimal productivity.
• Conduct performance reviews, provide regular feedback, and support employee development.
• Foster a culture of accountability, collaboration, continuous learning, and operational excellence.
• Build team capability through training and knowledge-sharing initiatives.

Stakeholder Management

• Act as the key point of contact for Operations, Commercial, Global Finance, Shared Services, and other business stakeholders.
• Manage stakeholder expectations and ensure timely resolution of queries and escalations.
• Lead governance discussions and provide updates on operational performance, risks, and key improvement initiatives.
• Build strong working relationships with internal and external stakeholders to enhance service delivery and customer satisfaction.
• Partner with business leaders to drive process improvements and support business objectives.

Skills & Competencies:

• High level of integrity
• Strong attention to detail and commitment to high-quality financial reporting and compliance.
• Proactive in identifying and solving financial issues.
• Excellent organizational and time management skills.
• Strong analytical, leadership, and communication skills with the ability to collaborate across teams and present financial insights to senior management.
• Mandatory experience in Freight Forwarding Finance with strong knowledge of CargoWise system.
  
  

Education & Qualifications:

• 8-12 years management experience in a financial reporting role
• Proficient with MS Office applications.
• 12+ years of experience in finance, with at least 3 years in a managerial role in finance operations, preferably in a shared service centre or freight forwarding industry.
• Extensive knowledge of financial reporting standards, costing, revenue recognition, audit procedures, and financial planning.