Manager - Facility
Cushman & Wakefield · Mumbai · onsite · Posted 1d ago
Undisclosed6–11 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Title Manager - Facility
Job Description
- Operations Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client.
- Manage the deployment to ensure service deliveries.
- Developing a solid and trusting relationship between clients, Occupiers and company
- Resolving occupiers issues and complaints
- Developing a complete understanding of key account needs
- Anticipating key account changes and improvements
- Managing communications between key clients, occupiers and internal teams
- Strategic planning to improve client results/deliverables
- Negotiating contracts with client and establishing timeline of performance
- Monitoring and controlling of clients budget
- Working with other departments to ensure the service deliveries and all occupiers needs are met
- Collaborating with other functions in minimizing the operational expenses
- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
- Meeting all client/occupiers needs and deliverables according to proposed timelines
- Analysing data to enhance customer/occupier relationship management
- Expanding relationships and bringing in new opportunities
- Consistently maintain service standards
Job Description Organic Growth and Profitability
- Organic Growth and Profitability: Sustain and reduce operational expenses through timely analysis of reports and provide solutions to counter any discrepancies
- Apprise the management of any serious reversal or threat to the operations on time
- Meet the sales and profit targets of the site.
- Ensure organic growth of sales and sites by developing and promoting service excellence
- Ensure 100% occupier retention
- Ensuring business continuity programs at implemented
- Meticulous planning and execution of shut-down
- Guiding the team and service provider / OEM's for Warranties, AMC Execution, Preventive/Predictive Maintenance Programs, oversee sourcing of services and materials related to facilities,
- Conducting invoice reviews, vendor evaluation, conduct monthly meetings
- Cash and Debtors Management
- Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documents
- Ensure that all the CAM invoices are raised and delivered to the occupiers as per schedule
- Ensure that the CAM the outstanding amount is minimal
- Ensure that the data required for the raising of invoices is sent to the accounts department on time
- Keep track of all the invoices of the site
People Management and Training
- Manage the on-site team with key competencies
- Prepare activity schedules and assign duties
- Ensure proper staffing for maximum productivity and higher standard of quality
- Promote a healthy and teamwork-oriented atmosphere within the site
- Identify the training needs of his team and assist in the development of modules to address the same
- Ensure that all the HR processes and staff welfare activities are implemented and carried out
Communication and Client Retention
- Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same
Sourced from naukri
Skills
Predictive MaintenancePeople managementcase studiesbusiness continuityPerformance monitoringDebtors Managementhr processesClient RetentiondeploymentoperationsmaintenanceSalesService ExcellenceRelationship Management
About Cushman & Wakefield
Cushman & Wakefield
Real Estate
3.8k+
employees
1917
109 years old
Chicago
United States (USA)
₹9.6L PA avg
Avg at Cushman & Wakefield
About
Fuelled by ideas, expertise, and dedication across borders and beyond service lines, Cushman & Wakefield creates real estate solutions to prepare their clients for what next.
Industries
Real Estate
Employee ratings
10 reviews
4.1/ 5
Culture
4.4
Career growth
4.0
Work-life
4.6
Employees rate it well for
Overall Company41Company Culture40
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