Manager, Engineering

The Role:

• The Engineering Manager is responsible for leading the development, modernization, delivery, and operational support of critical business applications and digital platforms.
• The role combines technical leadership, people management, solution architecture oversight, operational excellence, vendor management, and stakeholder engagement to ensure the successful delivery of business outcomes.
• The position drives application modernization initiatives, cloud-native development, operational stability, security, cost optimization, and continuous improvement while building high-performing engineering teams.

Key Responsibilities:

• Lead cross-functional engineering teams responsible for application development, support, cloud modernization, and digital transformation initiatives.
• Own the end-to-end delivery and operational stability of enterprise platforms, including Salesforce and other customer-facing and back-office applications.
• Partner with business stakeholders, Product Owners, Sales, Operations, and Technology teams to define product roadmaps and prioritize investments.
• Drive application modernization, cloud adoption, automation, DevOps, and AI-enabled engineering practices.
• Provide architectural leadership for scalable, secure, and resilient systems.
• Manage production support, incident response, SLA compliance, performance optimization, and continuous improvement initiatives.
• Build, mentor, and develop high-performing engineering teams while creating succession and capability building plans.
• Lead vendor management, budget planning, resource allocation, and cost optimization efforts.
• Ensure compliance with security, risk, audit, and regulatory requirements.
• Champion a strong product mindset by focusing on customer value, business outcomes, user experience, innovation, and data-driven decision-making.

Key Requirements:

• 12+ years of software engineering experience with at least 5 years in engineering leadership roles.
• Engineering leadership experience managing enterprise-scale application teams.
• Strong Salesforce experience (Sales Cloud, Service Cloud, Revenue Cloud/CPQ, integrations, data migration, and CRM transformation initiatives).
• Experience in FinTech, Financial Services, Credit & Risk, Data Services, Payments, or Banking domains.
• Expertise in cloud-native architectures, APIs, microservices, DevOps, and application modernization.
• Strong business acumen with the ability to translate business challenges into technology solutions.
• Product-oriented mindset with a focus on customer needs, prioritization, and measurable business impact.
• Excellent stakeholder management, communication, and leadership skills.
• Experience working in agile teams and SCRUM methodology
• Strong Product Mindset and be capable of thinking beyond delivery execution.

Technical Skills

• Cloud & Infrastructure: AWS Cloud, Serverless Architecture (Lambda, API Gateway), Cloud-Native Applications.
• Application Development: .NET/C#, REST APIs, Microservices, Event-Driven Architecture.
• Data & Analytics: SQL Server, ETL/Data Integration, Master Data Management, Enterprise Data Platforms.
• DevOps & Automation: CI/CD Pipelines, GitHub, QA Automation, Infrastructure as Code (IaC), Monitoring & Observability.
• Security & Compliance: Secure SDLC, Identity & Access Management, Vulnerability Management, Risk & Regulatory Compliance.
• AI & Emerging Technologies: Generative AI, AI-Assisted Development, Process Automation, Intelligent Operations.