Manager ( E-Commerce Technology, Catalogue , Product Data)

Role & responsibilities

• Manage and support the day-to-day e-commerce website/backend.
• Troubleshoot website issues and handle smaller technical fixes/changes where possible.
• Coordinate with external developers/agencies for larger technical requirements.
• Support integrations between the website, ERP, inventory, pricing, orders, payment gateways, logistics, CRM/WhatsApp and other systems.
• Monitor stock and price synchronisation and help resolve issues.
• Work with the website development agency during redevelopment, testing and implementation.
• Maintain proper documentation and SOPs for technical processes and integrations.

What You'll Do Catalogue & Product Data

• Manage and maintain the online product catalogue.
• Coordinate new product uploads, price changes, product updates and discontinuations.
• Ensure product titles, specifications, images, pricing and attributes are complete and accurate.
• Maintain structured product fields/metafields and categories.
• Support product filters, search and product discovery.
• Coordinate with internal product/brand teams to verify product information.
• Identify and correct catalogue errors, missing information and duplicate products.
• Guide/support e-commerce executives involved in product uploading.
• Maintain clean product master data and ensure new launches are uploaded promptly.

Preferred candidate profile

• 3-6+ years of relevant experience preferred.
• Experience with Shopify is preferred, but candidates experienced with Magento, WooCommerce, Laravel/custom e-commerce platforms or similar systems can also apply.
• Basic working knowledge of web development/coding.
• Understanding of APIs, integrations, data feeds and e-commerce systems.
• Strong Excel/Google Sheets and product-data skills.
• Experience managing large catalogues/SKUs would be an advantage.
• Strong attention to detail and problem-solving ability.
• Most importantly, a strong willingness to learn and take ownership.

Experience in watches, jewellery, luxury retail, fashion, e-commerce or other large catalogue-driven businesses would be an advantage but is not mandatory.

Note: This is not a full-time software developer role. Major website development will be handled by external agencies; the role involves internal technical support, coordination, catalogue management and ongoing ownership of the platform.