MUMBAI · FULLTIME
Manager E Commerce Product
Blue Dart Express Ltd
Mumbai · onsite · Posted 33d ago
Sourced from
Undisclosed5–10 yrsfulltimeMumbai
About a minute. You'll make an account on the way through.
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Section · 01
About this role
Roles and Responsibilities :
- Drive eCommerce product enhancements and operational process improvements.
- Partner with Technology teams to define business requirements and implement digital/automation solutions.
- Lead initiatives to improve delivery strike rates, reduce RTO, optimize COD performance, and enhance customer experience.
- Analyze operational data, shipment trends, and customer behavior to support forecasting and business decisions.
- Develop dashboards, reporting frameworks, and actionable insights for stakeholders.
- Identify process gaps, benchmark industry best practices, and implement continuous improvement initiatives.
- Collaborate with Operations, Product, Technology, Commercial, Customer Service, and Finance teams to execute strategic projects. [JD - Manag...perations) | PDF]
Job Requirements :
- Bachelor's degree in Engineering, Supply Chain, Logistics, Business, Statistics, Technology, or related field. MBA preferred.
- 5-7 years of experience in eCommerce logistics, express logistics, supply chain, product management, business analytics, or process excellence.
- Strong understanding of last-mile operations, COD management, RTO reduction, delivery performance, and customer experience.
- Experience in process transformation, technology implementations, automation, or digital transformation initiatives.
- Strong analytical skills with experience in forecasting, dashboarding, reporting, and operational performance management.
- Proven ability to work across cross-functional teams in a fast-paced environment.
- Experience with organizations such as Delhivery, Shadowfax, Xpressbees, Ecom Express, Amazon Logistics, Flipkart Logistics, or similar is preferred.
- Willingness to travel up to 25% as required.
Sourced from naukri
Section · 02
Skills
process engineeringOperational EfficiencyOperational ExcellenceProcess Improvementtechnology implementationDigital TransformationGroup ReportingProduct DevelopmentForecasting
Section · Company
About Blue Dart Express Ltd
Blue Dart Express Ltd
Logistics
12.5k+
employees
1983
43 years old
Mumbai, Maharashtra
India
₹4.4L PA avg
Avg at Blue Dart Express Ltd
About
Blue Dart Express is India's most Innovative and Awarded Express logistics company.
Industries
LogisticsLogistics / Shipping
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