Manager - DSMG

Key Deliverables:

Collection Activity

• Achieve assigned collection target through CREs assigned to them
• Achieve assigned target on KPA parameters

Customer Relationship

• Maintain constant touch with specific customer groups who are difficult to reach through CREs
• Visit and meet customers

Managing Team

• Manage the team of LREs/CREs/AMRs
• Should align individual work and performance with the broader team to achieve mutual outcomes

• Makes sure self and team adheres to the teams expectations and guidelines, fulfils teams responsibilities and should demonstrate personal commitment to the team.

Document Management

• Ensure all collection documents are submitted correctly and on time

Audit Compliance

• Ensure strict audit compliance as per company norms for self and team

Managing Branch

• Ensure smooth functioning of branch collection without any issues
• Manage the repossession activity of the branch

Vendor Management

• Managing Vendors (Collection agency & Repo agency)

Education Qualification:

Graduate

Specialized job competencies:

Functional Competencies

• Communication
• Negotiation Skill
• Market/Industry Knowledge
• Knowledge of Collection (Policy, Procedures & Scheme)
• Computer and analytical skills

Behavioral Competencies

• Execution Excellence
• Customer Centricity
• People Leadership.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.